St Cloud Toyota

Battery replacement I had my hybrid battery fail about a week ago. When I called they told me that they were booked out till next Tuesday and this was on a Monday so a li I had my hybrid battery fail about a week ago. When I called they told me that they were booked out till next Tuesday and this was on a Monday so a little more then a week. So the service advisor asked if I could leave the car and they misbehave able to get it in if some time opened up. I said ok and dropped it off that day. They did get it in on Friday of that week and when I saw the message it was almost closing time. I called and the adviser was busy so I left a message that I would call on Monday with a decision about what to do. I was a little surprised at the cost of a new battery. I never expected this much to repair but the car is worthless without it. Hopefully I can drive this car for another 6 years with out any more major problem. The repair was done faster then they thought with ordering the battery on Monday. I have only had 1 day to test drive so hopefully it keeps going strong for a long time. Mark Ley More

Poor service Almost 2 hour wait for standard oil change and staff who are not helpful. Also try to overcharge you from what your quoted. Will not return for servic Almost 2 hour wait for standard oil change and staff who are not helpful. Also try to overcharge you from what your quoted. Will not return for service. More

Jim Bell This is my 5th new vehicle from this dealership. They always treat me great. I would recommend Bruce and team to all. thank you stc toyota This is my 5th new vehicle from this dealership. They always treat me great. I would recommend Bruce and team to all. thank you stc toyota More

Service is worth the drive! I bought my new 4Runner from St. Cloud Toyota and was going to have a different dealership be my service location because it’s about 30 minutes closer I bought my new 4Runner from St. Cloud Toyota and was going to have a different dealership be my service location because it’s about 30 minutes closer to where I live. After calling the closer dealership about a small potential warranty issue I didn’t get the level of courtesy and customer service I expected (immediately made it sound like I did something wrong and it was 2 days before I could get in). So I called St. Cloud Toyota they immediately showed concern for the issue and said that issue should not be happening and asked if I could bring it in the same day. When I arrived All of my concerns were addressed and the Service Manager Ben is going above and beyond to make sure it is taken care of correctly. It will take a little while before I can get the work done, but I know it will be done right! Thank you again Ben and all of St. Cloud Toyota, you are awesome to work with. This is what keeps customers coming back! You will remain my service location, it’s worth the drive! More

new tires An estimated 1 1/2 hour appointment for new tires turned into nearly 3 hours when it was determined that alignment needed to be adjusted. I appreciat An estimated 1 1/2 hour appointment for new tires turned into nearly 3 hours when it was determined that alignment needed to be adjusted. I appreciate the good work, but I would also appreciate in the future to be updated to status, especially if there is delay and I am waiting. More

Amazingly Great Experience! Just purchased my first brand new vehicle ever- a 2018 Toyota Highlander. Everyone at the dealership made it a very pleasant and rewarding experience. Just purchased my first brand new vehicle ever- a 2018 Toyota Highlander. Everyone at the dealership made it a very pleasant and rewarding experience. I would definitely recommend this dealership to anyone considering a new or used vehicle. More

Jim Bell review 1 day later My review is yet to be determined. I had a great experience purchasing the new Tundra but had some reservations with the extended warranty I purchased My review is yet to be determined. I had a great experience purchasing the new Tundra but had some reservations with the extended warranty I purchased. When I asked to remove the extended warranty from my agreement (12 hours later) I was informed that I could but the payments would remain the same and it would only pay the truck off sooner. That is rather difficult to swallow less than 24 hours into the purchase. My only gripe with this transaction is in the finance department, everything else was great. More

Speedy, great service dept We were really pleased with St Cloud Toyota's helpfulness when we needed a license plate holder added to our car. We have always gotten great service We were really pleased with St Cloud Toyota's helpfulness when we needed a license plate holder added to our car. We have always gotten great service, whether we were driving through or now that we live in the area. More

customer service They were very professional and customer service was excellent. Ethan was excellent in helping to come up with a fair price of the car. Alex provided They were very professional and customer service was excellent. Ethan was excellent in helping to come up with a fair price of the car. Alex provided excellent customer service in doing the final sale. Mitch was very professional and not pushy in finalizing the paperwork and getting the car paid for. More

Satisfied with my new car I am very happy with my new Toyota Camry, I got rid of a hideous Ford Fiesta and couldn’t be happier with the upgrade I am very happy with my new Toyota Camry, I got rid of a hideous Ford Fiesta and couldn’t be happier with the upgrade More