St Cloud Toyota

I was in the market for truck and I found one I really liked here at St. Cloud Toyota Scion, so on a weekend I went down to visit my parents in Avon, MN, I decided to go look at the truck with my dad. The liked here at St. Cloud Toyota Scion, so on a weekend I went down to visit my parents in Avon, MN, I decided to go look at the truck with my dad. The first time I test drove the truck my dad tried talking me out of it because of its big engine (6.0L V8) and the gas mileage it got. Pete understood our concerns and when we left that day I'm sure he didn't expect us to come back. One month later we went back because I wanted another look at the truck and Pete remembered us and was very friendly. We took a long test drive testing everything. Unfortunately, it was Saturday near closing time and I needed more time to think about it, also I had to work the next day (in Grand Forks, ND) so I could not purchase the truck that day. Monday I called telling Pete I made my choice and I was going to purchase the truck, but I live in Grand Forks so I wouldn't be able to come in until at the earliest Tuesday. Pete was very friendly and worked very closely with me over the phone. That day he took the truck off the lot and got it all ready for me to pick up on Tuesday. Drove down Tuesday and made everything final. Overall, Pete was the best salesman I worked with at any dealership and I one of the biggest reasons I decided to make my purchase there. Any purchases me or my family makes from now on will most likely be from St. Cloud Toyota Scion and will be with Pete. More

This is the first purchase from St Cloud Toyota for us and in 50 years of buying cars and trucks this was the most comfortable purchase we have ever made. As we were driving away my wife and I looked at e and in 50 years of buying cars and trucks this was the most comfortable purchase we have ever made. As we were driving away my wife and I looked at eack other and said what did we just do? Stacey Bertrand was the best to work with, knew her trucks and very easy to talk to. Nice truck too. Thanks ST Cloud Toyota-- Cathie & Mike More

I have been shopping over the internet/email for a new Camry, and decided to take this business to two places: Mills in Willmar and St. Cloud Toyota. Despite the fact that I am probably going to buy at Camry, and decided to take this business to two places: Mills in Willmar and St. Cloud Toyota. Despite the fact that I am probably going to buy at Mills, I wanted to let someone know what a good job Ms. Stommes did. She contacted me, but didn't harass me. I am quite sure that the offers she made to me forced Mills to compete. Her communications were always positive, and, even if I don't make a purchase from her, I would recommend her to anyone who is looking for a Toyota. In fact, as I wrote to her in an email, I will pursue a Toyota in St. Cloud next time on the strength of my experience there this time. And, if a friend of mine wants help looking for good selection and good prices, I will do legwork for him or her and will include St. Cloud Toyota in that search. You bosses of Ms. Stommes: She did good work, and I feel bad, in a Minnesotan sort of way, that I couldn't buy two Camrys, including one from Ms. Stommes. More

Easiest car buying experience I've probably ever had. I did my home work so appreciated that their numbers were fair and didn't have to play any silly games. I felt they went the extra mile which I greatl did my home work so appreciated that their numbers were fair and didn't have to play any silly games. I felt they went the extra mile which I greatly appreciated! I got a great car too! More

Amber was great to work with. She was pretty new to the dealership at the time I came in to look at cars but let me know this. I was looking for a Prius but there were none available to purhcase at the ti dealership at the time I came in to look at cars but let me know this. I was looking for a Prius but there were none available to purhcase at the time but she offered to have me test drive one so I could see if that was really what I wanted. Loved the car so checked with other dealerships since St. Cloud Toyota didn't have any right then. I did not end up purchasing one and on a Friday a few weeks after my visit to St. Cloud Toyota, I received a call from Amber letting me know they had a Prius available if interested. Went the next afternoon and bought the car from her-she was great, I appreciated her follow up and made my experience smooth and easy-Thank You- now can you work with the service people-they need some of your customer service ability! More

I brought my 2011 Prius in for first oil change and asked to have the antenna looked at because it looked like it was not completely attached at the base/molding. The tech accused me of backing into somethi to have the antenna looked at because it looked like it was not completely attached at the base/molding. The tech accused me of backing into something to cause this to be bent. I explained that I did not back into anything, there were no marks on the antenna as they could clearly see and it was never inside anything to back up and hit the antenna. He continued to accuse me of causing the damage-I asked to speak to manager-same thing basically and that it would have to be looked at by Toyota rep sometime in the next 2 weeks to detemine if they would approve fixing this. I am not happy or satisfied and now wonder if they performed the oil change correctly, if not am I going to have to pay for further issues caused by them because they will accuse me of creating the problem rather than accept responsibility. That was July 5. Still have not heard when the Toyota rep is supposed to look at the antenna- crappy service, crappy follow up and I really don't want to go back there for service but am limited in choices so will probably have to. The sales folks, however, are awesome and really enjoyed working with them when buying my car-just not expecting the poor customer service in the service area so was shocked and disappointed. More

Our sales person was friendly, helpful, and listened to our questions. We did not feel pushed or uncomfortable. We were shown the vehicles we requested. We met the finance person who explained different our questions. We did not feel pushed or uncomfortable. We were shown the vehicles we requested. We met the finance person who explained different options available. When we asked a question that our sales person could not answer, we were taken to someone who was able to answer it. We were treated with respect and felt the sales person was willing to work for us and with us. We would definitely go back for our next vehicle and give this dealership a great rating. More

We recently purchased a RAV4 from St. Cloud Toyota. This was an extremely positive experience. Jeff, our salesperson, was a great aspect of this experience! He was courteous, friendly, and considerate. He m was an extremely positive experience. Jeff, our salesperson, was a great aspect of this experience! He was courteous, friendly, and considerate. He matched a vehicle to meet our needs, was able to answer all our questions, and was very knowledgeable of the model and features of our vehicle. He was extremely patient with us as we test drove multiple times! The staff helping with the paperwork were very thorough, knowledgeable, and professional as well. What a top notch dealership! More

We had a great salesman and a very good experience when looking and buying our new Toyota Venza. Andrew was very friendly and knowledgable when we asked questions about the different vehicles. We enjoy our looking and buying our new Toyota Venza. Andrew was very friendly and knowledgable when we asked questions about the different vehicles. We enjoy our new vehicle very much. Thanks goes to Andrew and Jamie both for all thier help in our purchasing this vehicle. More

I got a great used little sleek sporty black Corolla! It so fits me! Small and fast! Oh, did i mention, it is fabulous on gas! I love it! so fits me! Small and fast! Oh, did i mention, it is fabulous on gas! I love it! More