St Cloud Toyota - Service Center

Quick, easy, and painless! I was in and out of the department very fast with relative ease. They were never pushing me to do anything more. They told me what would be best for m I was in and out of the department very fast with relative ease. They were never pushing me to do anything more. They told me what would be best for me and how I could make the process super easy. They were extremely nice people and were super friendly also. Great environment and great service department! More

Good — but coulda been better. The time estimate was off — waited 2 hrs for 12v battery replacement. Price estimate was off because price of 12v hybrid battery was much more but not The time estimate was off — waited 2 hrs for 12v battery replacement. Price estimate was off because price of 12v hybrid battery was much more but not specified until after service was completed. More

Above and beyond! The Service Rep went above and beyond to find us coupons to apply to our cost of new brakes. Sorry, don't recall name. Thank you! The Service Rep went above and beyond to find us coupons to apply to our cost of new brakes. Sorry, don't recall name. Thank you! More

Awesome job!! Fantastic job getting me in and out in a timely matter. I appreciated this immensely when you were super swamped and I had 100 miles to drive home. Fantastic job getting me in and out in a timely matter. I appreciated this immensely when you were super swamped and I had 100 miles to drive home. I highly endorse St. Cloud Toyota and the service department. Dr. Steve Edling More

Excellent customer service We brought the 2016 Cadillac SRX that we bought from St. Cloud Toyota in for an oil change. We were treated as well as we have been in the past, with We brought the 2016 Cadillac SRX that we bought from St. Cloud Toyota in for an oil change. We were treated as well as we have been in the past, with previous Toyotas! Our service representative was polite and informative regarding our visit. More

Great Service This dealership really takes great care of you and your vehicle. Their driver was busy but I wanted to get to the mall to run some errands during my o This dealership really takes great care of you and your vehicle. Their driver was busy but I wanted to get to the mall to run some errands during my oil change. They found someone right away to drive me even though I told them I would wait for the driver to return. I actually look forward to going in for my routine vehicle service because of the way they treat me. More

Daniel Faber Cunducted Fraud Under Toyota's St Cloud's name My husband and I have been devout in only bringing our cars to St Cloud Toyota for sometime, this experience was a one time dealing I truly hope never My husband and I have been devout in only bringing our cars to St Cloud Toyota for sometime, this experience was a one time dealing I truly hope never happens again. I brought my car in due to a "clunking" noise when I would turn the wheel. I never received any notice and after two days I physically showed up to request an update. Mr Faber then claimed he had called me two days ago. The tech took my car for a drive and found a soup can under the seat causing the clunk. Mr. Faber then proceeded to write up a fraudulent Invoice stating the techs had done a full inspection/Diagnostic on my vehicle, and proceeded to charge me 139.52. When I asked for the inspection documents that clearly did not exist, Mr Faber proceeded to dismiss me, asking me for my personal address and that he would "mail me" the inspections. Later I returned to the store asking another Service Rep what exactly had been done. They verified no diagnostic/inspection had been done, that my car had been taken for a drive and the can of soup removed this service rep offered me a full refund, and was very apologetic for my experience. I am sickened by this dishonesty and am shocked that this would happen at St. Cloud Toyota based on the regular quality of service we continue to return for. More

Absolutely awesome! Part of the reason we buy Toyota is because the St. Cloud store has exceptional customer service in the service department! We love Toyota products bu Part of the reason we buy Toyota is because the St. Cloud store has exceptional customer service in the service department! We love Toyota products but it’s the service also that keeps us coming back to Toyota!!! With deep appreciation!!! More

15K Service Brought my 2018 Tundra in for 15K service. In and out in just under an hour as planned. I was surprised and extremely pleased that they ran it through Brought my 2018 Tundra in for 15K service. In and out in just under an hour as planned. I was surprised and extremely pleased that they ran it through the car wash before giving the vehicle back to me. I have purchased and serviced several vehicles over the past few years and this is the first time that that has happened...a pleasant surprise that I hope continues for future service visits. More

st cloud toyota is an outstanding place to go Ben in the service dept. did a outstanding job. for my old 2000 tundra he did what he did for my old tundra and now i get a few more miles out of it Ben in the service dept. did a outstanding job. for my old 2000 tundra he did what he did for my old tundra and now i get a few more miles out of it thank you again Ben More