Back

St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,090 Reviews

3,090 Reviews of St Cloud Toyota - Service Center

Sort by
November 01, 2019

Friendly Staff Although our service visit went longer than we expected, the staff was very helpfull and informative. The mechanics probably could have added more exp More

by jjgj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

November 01, 2019

Toyota break service The St. Cloud Toyota service area was clean and welcoming. The Service professionals were very friendly and informative too.. I would highly recommend More

by RENEESTOEBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

October 31, 2019

friendly & awesome I came or service on my RAV-4, and thanks to Trevor, I came home with a NEW CAMRY. what a crew of happy- helpful professional folks... More

by 2DMARTINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Jevne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordon Minks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Kleinschmidt, Kristen Murray
Nov 01, 2019 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

October 31, 2019

Oil Change They never reset the computer so the maintenance light is still on for needed maintenance after oil change. When my wife called back they said...oh th More

by DAN@SOLTAUCO.COM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Rick Knettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : not sure who the sevoce writer was
Nov 01, 2019 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. St. Cloud Toyota is usually known for our great customer service, so I am sorry to hear we missed the mark here. We would like to discuss this situation further with you, please call our Service Manager, Ben Becker, at 320-253-2581 at your earliest convenience.

October 30, 2019

Overall Good Service With One Apparent Oops Took my 2014 Camry in for an oil change, multi-point inspection, and tire rotation. The work was done quickly and in a reasonable amount of time as u More

by deltac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Murray
Oct 31, 2019 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback! We appreciate having you as a customer.

October 30, 2019

Regular service, oil change and new tires. We always work with Lori Heinz. She is knowledgeable, efficient, and pleasant to work with. We think very highly of Lori. We are very pleased with the More

by rstarke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Knettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2019 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for continuing to choose St. Cloud Toyota!

October 30, 2019

Overall great service. Dan did a great job helping me to pick out my new set of tires. He took all the time I needed to help me make the choice that I could afford and work More

by menzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2019 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

October 30, 2019

10,000 mile oil change I felt bad I was over 10 minutes late but I asked a service man if I needed to reschedule and he smiled and said absolutely not. More

by SANDYHARREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m sorry I do not remember the names of the people in the service department I worked with. One male and one female - both very pleasant
Oct 30, 2019 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

October 28, 2019

Broke down Our car broke down and they were very good about suggesting companies to get us towed and getting us up and running right away. Thank you More

by Kent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

October 28, 2019

New tires 11 year customer of St Cloud Toyota. Always excellent service. Bought the tires because of the great tire sale in October. Service always completed More

by JOE.BUESING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

St Cloud Toyota responded

Thank you for continuing to choose St. Cloud Toyota! We appreciate having you as a customer.

...
230
...