St Cloud Toyota - Service Center

Another excellent service experience Brought my Highlander in for it's final inspection before my 3 year warranty expired. Taken in on time. Greeted by staff to understand what I was re Brought my Highlander in for it's final inspection before my 3 year warranty expired. Taken in on time. Greeted by staff to understand what I was requesting. Service took less time than expected and I received a verbal report to explain what had been done during the inspection. Just another example of the excellent service I have received this time and during the entire time I have owned my vehicle. More

Persistent diagnosis of a mysterious radio problem It took three months and a lot of analysis and trial and error experimentation to determine the cause of and solution to the radio problem. It took three months and a lot of analysis and trial and error experimentation to determine the cause of and solution to the radio problem. More

10000 mile check up The service I received for my appointment was on time, quick and efficient with a pleasant waiting room. My car even got a complimentary wash! The service I received for my appointment was on time, quick and efficient with a pleasant waiting room. My car even got a complimentary wash! More

Excellent, as always! Once again St.Cloud Toyota has proved to be the best automotive dealership that I've ever dealt with. Took my Highlander in for its 1-year/10,000 mile Once again St.Cloud Toyota has proved to be the best automotive dealership that I've ever dealt with. Took my Highlander in for its 1-year/10,000 mile service, was promptly met, given a 1-hour ETA for completion, so I walked over to a neighboring business, got a call about 50 minutes later that service was complete. Picked up my vehicle with no wait time to get the keys, and the entire experience was seamless. I was even met by the salesperson who sold me the vehicle a year ago- it was a nice have conversation with him, it made my overall visit seem more personal rather than mechanical. More

REMOTE INSTALL the remote starter was quickly installed and accommodations made to get the car back to us so there was minimal inconvenience from being in the shop. the remote starter was quickly installed and accommodations made to get the car back to us so there was minimal inconvenience from being in the shop. More

great, quick service I was in and out in under an hour with all my questions answered. My 2005 Toyota is still running great and good service is the reason. Thanks Toyot I was in and out in under an hour with all my questions answered. My 2005 Toyota is still running great and good service is the reason. Thanks Toyota. More

Takes long time for paperwork to get done The service center does a good job but after the service is done the time it takes for the paperwork often takes more time than the service preformed The service center does a good job but after the service is done the time it takes for the paperwork often takes more time than the service preformed you need more ppl doing the paperwork it should not take 1:30 minutes to get an oil change the service center got the oil change done in about 15 minutes the rest of the time was waiting on paperwork to be done More

Oct 11 service experience was unacceptable I've never had a bad experience at St. Cloud Toyota until Friday and it was a full-blown crash and burn. I'm not airing your dirty laundry here. I I've never had a bad experience at St. Cloud Toyota until Friday and it was a full-blown crash and burn. I'm not airing your dirty laundry here. If you want the details you can contact me directly. Marc More

Not impressed I was told that I would get free service for the next two years at this service center, because I bought a car from their dealership. I was told there I was told that I would get free service for the next two years at this service center, because I bought a car from their dealership. I was told there was nothing I needed to do when servicing my car and it should just be in my file. Every time I go in for an oil change I continually have to explain myself and what I was told. And every time I still get an attempted charge on my oil change, which should be free. The last time I went in I was told there was a part that is recommended I should get fixed, but they had to call a manufacturer and then they would call me. I was never called. Thank goodness it wasn't anything more serious I'm certain it wouldn't have gotten fixed. I'm at the point of going elsewhere and paying for service to receive a little bit of organization and communication. Not to mention the oil change takes two or more HOURS each time... and that's all I am getting done. Speed and organization is not strengths here. More

GREAT SERVICE, FRIENDLY STAFF! At St Cloud Toyota, the service is great and the staff are friendly. They have always been quick, dependable and trustworthy. They will notify you if At St Cloud Toyota, the service is great and the staff are friendly. They have always been quick, dependable and trustworthy. They will notify you if further work needs to be performed on your vehicle before they proceed. St Cloud Toyota makes you feel like you are FAMILY! More