St Cloud Toyota - Service Center

Service is worth the drive! I bought my new 4Runner from St. Cloud Toyota and was going to have a different dealership be my service location because it’s about 30 minutes closer I bought my new 4Runner from St. Cloud Toyota and was going to have a different dealership be my service location because it’s about 30 minutes closer to where I live. After calling the closer dealership about a small potential warranty issue I didn’t get the level of courtesy and customer service I expected (immediately made it sound like I did something wrong and it was 2 days before I could get in). So I called St. Cloud Toyota they immediately showed concern for the issue and said that issue should not be happening and asked if I could bring it in the same day. When I arrived All of my concerns were addressed and the Service Manager Ben is going above and beyond to make sure it is taken care of correctly. It will take a little while before I can get the work done, but I know it will be done right! Thank you again Ben and all of St. Cloud Toyota, you are awesome to work with. This is what keeps customers coming back! You will remain my service location, it’s worth the drive! More

new tires An estimated 1 1/2 hour appointment for new tires turned into nearly 3 hours when it was determined that alignment needed to be adjusted. I appreciat An estimated 1 1/2 hour appointment for new tires turned into nearly 3 hours when it was determined that alignment needed to be adjusted. I appreciate the good work, but I would also appreciate in the future to be updated to status, especially if there is delay and I am waiting. More

1st Time Customer Unfriendly treatment I am a first-time customer and received unfriendly treatment. I had coupon for free carwash with service and the service tech failed to use it. I wo I am a first-time customer and received unfriendly treatment. I had coupon for free carwash with service and the service tech failed to use it. I won't be back next time and will try another dealer instead.. More

Speedy, great service dept We were really pleased with St Cloud Toyota's helpfulness when we needed a license plate holder added to our car. We have always gotten great service We were really pleased with St Cloud Toyota's helpfulness when we needed a license plate holder added to our car. We have always gotten great service, whether we were driving through or now that we live in the area. More

Professional and thorough We bought our 2014 Prius new at this dealership and have had it regularly serviced there. Their work has always been very professional and thorough. We bought our 2014 Prius new at this dealership and have had it regularly serviced there. Their work has always been very professional and thorough. They also have very competitive pricing on oil changes and tire packages. This was surprising to me as my past experience with dealerships is that they are far more expensive than places like Tires Plus. More

Service review Service agent was polite and helpful. The car was finished on time. I liked that no one told me I needed a new Sky Hook or my Muffler Bearing was g Service agent was polite and helpful. The car was finished on time. I liked that no one told me I needed a new Sky Hook or my Muffler Bearing was going out and I should replace it before I left. More

Regular maintenance appointment My dealing with St Cloud Toyota has always been a pleasant experience. Trent was very friendly and professional, and was willing to answer all my ques My dealing with St Cloud Toyota has always been a pleasant experience. Trent was very friendly and professional, and was willing to answer all my questions...I never felt that I was taking up his time, even though the service department seemed very busy when I arrived. I appreciate the friendliness and professionalism of the staff...even the receptionist went out of her way to show me what the 2019 Rav4 (I've had 4 so far) was going to look like. I give the same kudos to Kristen for helping me get the appointment set up. We were preparing for a trip to Texas, and she was very helpful in arranging the appointment. Toyota's atmosphere has always been a big plus for me..and its what brings me back, when thinking of another vehicle. Keep up the good work. More

Always great! I've never been disappointed in the sales staff (Rick) or the service department! I highly recommend to anyone, whether you've purchased from there or I've never been disappointed in the sales staff (Rick) or the service department! I highly recommend to anyone, whether you've purchased from there or not! More

Fantastic service and staff! I couldn’t be more pleased! My car was repaired at a fair price, customer service was exceptional and the quality of the workmanship was top notch. I couldn’t be more pleased! My car was repaired at a fair price, customer service was exceptional and the quality of the workmanship was top notch. More

The service was awesome as always Each time I have been there to have my vehicle serviced the treatment and courtesy I always excellent. I will always come back to have my vehicle serv Each time I have been there to have my vehicle serviced the treatment and courtesy I always excellent. I will always come back to have my vehicle serviced here. Very impressed! More