St Cloud Toyota - Service Center

Air bag recall Once i got parts and an appointment that would work. which took too long. Service people were very nice and easy to deal with. However. Through the Once i got parts and an appointment that would work. which took too long. Service people were very nice and easy to deal with. However. Through the whole recall process i felt like toyota was only trying to protect themselves from a lawsuit not really concerned about my safety. More

Sequoia service Ask for Lorie, she will follow through and have it done right! Why she was pulled off of the floor to shuffle paper is a mystery. She was one of the Ask for Lorie, she will follow through and have it done right! Why she was pulled off of the floor to shuffle paper is a mystery. She was one of the best service writers in the dealership. More

Pleasant experience I had a very nice experience with the service department at Toyota of St. Cloud. My project was done ahead of schedule and communication was great. I I had a very nice experience with the service department at Toyota of St. Cloud. My project was done ahead of schedule and communication was great. I would highly recommend the Toyota service department More

Service I trust their service representatives. By far the best service center and they are always courteous and trustworthy. The service is done in a very pro I trust their service representatives. By far the best service center and they are always courteous and trustworthy. The service is done in a very prompt manner More

Always great service! I fully I trust my car to the Toyota service department. By far the best experience in service I have had anywhere. Friendly and trustworthy! I fully I trust my car to the Toyota service department. By far the best experience in service I have had anywhere. Friendly and trustworthy! More

Good Service Quick service and the shuttle driver was very friendly and a careful driver. When I arrived back to the dealership I was not sure who was supposed to Quick service and the shuttle driver was very friendly and a careful driver. When I arrived back to the dealership I was not sure who was supposed to help me since the guy who helped me in the morning wasn’t around More

friendly and on schedule I felt welcomed when I arrived for my appointment, I found the business to be very clean. I was helped by Tyler, and he did a very good job setting u I felt welcomed when I arrived for my appointment, I found the business to be very clean. I was helped by Tyler, and he did a very good job setting up the work order and keeping me informed. My wife has been a customer for many years and recommended me to give St. Cloud Toyota a chance on my business . Th e only thing that I couldn't understand was the coupons that I had and the way they were billed out. Tyler did his best to explain it but it was still somewhat confusing. But, over all, I was satisfied and pleased with work that was performed. More

Fixed right first time. I had a simple problem with my car that needed the dealer to fix. They did this with one quick visit getting me back on the road safely. I had a simple problem with my car that needed the dealer to fix. They did this with one quick visit getting me back on the road safely. More

Friendly, efficient, competent Can’t say enough about these guys. I had some car trouble while away from home. They took care of my problem on the spot and charged next to nothing. Can’t say enough about these guys. I had some car trouble while away from home. They took care of my problem on the spot and charged next to nothing. They saved my vacation! More

Not what was promised. I didn't get the free checks or inspections, I was charged to look at my brakes. I don't think I got Synthetic oil as asked either, it showed 5W30 for I didn't get the free checks or inspections, I was charged to look at my brakes. I don't think I got Synthetic oil as asked either, it showed 5W30 for the oil change. I didn't get both my coupon and Toyota's birthday $25 discount. I was told I could use only one. The coupon and birthday $25 off didn't say I couldn't use both. I didn't get my free car wash, because I had 3 inch wider than normal tires, 6 inches total, and was looked at strangely when I asked "why can't you hand wash it?". They said bring in another car and they would do that one. Great, Wonderful, I wanted my truck washed, not another vehicle. Then I asked for a coupon to use it for the free car wash that he just gave me and he said he would remember me. THATS FUNNY!! Because I walked in to him hours earlier to check in and then when I came back to pick up my truck, he asked me, "who helped you?", I said "YOU DID!". So, I don't think he will remember me like he said he would and I will not get my free car wash. Just seems like something else should have happened this day to keep me happy and satisfied as a repeat customer. Right? More