St Cloud Toyota - Service Center

Needed lower control arm bushing This vehicle was purchased from a dodge dealership. Within a few thousand miles the bushing started making a clicking and the dodge dealership I purch This vehicle was purchased from a dodge dealership. Within a few thousand miles the bushing started making a clicking and the dodge dealership I purchased from said we will cover it, out of convenience being it to st cloud toyota for an estimate. St cloud Toyota service department tells me they can only replace the whole arm, no bushing available and its $800 for the part, labor, and alignment. Long story short dodge dealer calls st cloud toyota's BS and schedules me at another Toyota dealership to replace the bushing. More

Great vehicle service poor customer service My vehicle was taken care of as always but I scheduled a shuttle for after work to be picked up at 445pm and they were a half hour late. Bill (the ser My vehicle was taken care of as always but I scheduled a shuttle for after work to be picked up at 445pm and they were a half hour late. Bill (the service rep) failed to communicate with the shuttle driver and then left work early after he told me he would be there until 5pm. Needless to say his lack of communication caused a lot of headaches. More

complete efficient service Was in for 15000 mile complimentary service on my new Toyota. Service was completely satisfactory..I would be happy to deal with St. Cloud Toyota agai Was in for 15000 mile complimentary service on my new Toyota. Service was completely satisfactory..I would be happy to deal with St. Cloud Toyota again. More

Diagnosis and repair of brakes. Efficient, reliable, and friendly service. Exceeded my expectations. Appreciated the desk where I could work while my car was being worked on. Made a Efficient, reliable, and friendly service. Exceeded my expectations. Appreciated the desk where I could work while my car was being worked on. Made a suggestion about adding hand soap at the sink near the coffee service. More

Friendly, efficient, even kind I had an usual circumstance because my puppy bit thru wires in my Prius. Turned out insurance totaled the vehicle, Ismael was very instrumental in he I had an usual circumstance because my puppy bit thru wires in my Prius. Turned out insurance totaled the vehicle, Ismael was very instrumental in helping me find a new car. He is very bright, interactive and fun. Service manager was excellent also, kept me informed, and we knowledgeable and even caring. Finance person was great too. More

Great experience I bring both of my vehicles in for service and I have NEVER had a bad experience. The staff is very professional and you cannot beat the price. I bring both of my vehicles in for service and I have NEVER had a bad experience. The staff is very professional and you cannot beat the price. More

Great service I bought my car here over 1.5 years ago. I have always had it serviced here and will continue to because they know my car and simplify my life becaus I bought my car here over 1.5 years ago. I have always had it serviced here and will continue to because they know my car and simplify my life because of this. More

fast, efficent, knowledgable Staff was very knowledgable and concerning towards my needs. Comfortable waiting area. A nice precaution with the paper floor mats to keep my car clea Staff was very knowledgable and concerning towards my needs. Comfortable waiting area. A nice precaution with the paper floor mats to keep my car clean. More

Slow and painfully expensive To start I would like to say I normally have awesome service at St Cloud Toyota and that is why I am on my second car from their dealership. This tim To start I would like to say I normally have awesome service at St Cloud Toyota and that is why I am on my second car from their dealership. This time I was in for a routine oil change and tire rotation. I was told it would take about 60-75 minutes and it actually took 2 hours. Then the service rep told me he was glad it only took 60 minutes like he promised ??? In all, my bill came to $131 which seems high. I will probably still go back but I'm overall disappointed with this service. More

Scheduled Maintenance We got to our appointment early, they fit us in and we were on our way within 1/2 hour. As always, everything was checked thoroughly and we were told We got to our appointment early, they fit us in and we were on our way within 1/2 hour. As always, everything was checked thoroughly and we were told what expect in the next few months. We are very satisfied! More