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Stan McNabb Chevrolet Cadillac of Columbia
Columbia, TN
1,782 Reviews
Since 1980, Stan McNabb has been going by the old school rule of "treating others the way you want to be treated." We are excited to bring this level of service to our new Chevy Cadillac dealership in Columbia,
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,782 reviews
September 25, 2019
Replaced Granny Van Rodger was very helpful with this purchase. We went in knowing the sale price, the trade value, and the actual purchase price of the vehicle we were w Rodger was very helpful with this purchase. We went in knowing the sale price, the trade value, and the actual purchase price of the vehicle we were wanting. After a brief negotiation, he came back with a deal that was within $100.00 of what my wife and I had discussed as a go/no go price. We made the deal because the vehicle we were interested in was of good value for the asking price, and the trade value was very fair. Thank you Rodger Knott for your help with replacing an aging vehicle. More
by rickywhood65
Verified CustomerEmployees Worked With
Chris Johnson, Roger Knott
September 23, 2019
Very upset I've used this dealership before Stan McNabb took over and it was very professional. Since taking over I've had small problems from tire sensors not b I've used this dealership before Stan McNabb took over and it was very professional. Since taking over I've had small problems from tire sensors not being reprogrammed to brakes grinding after they've replaced. I dont let the small things bother me but this last time bringing in my 2019 Chevrolet Silverado was very upsetting none the less. After dropping my vehicle off I came back after it was finished and before I even opened my driver side door I noticed scratches on the rear driver side door! After I went in to talk the manager it seemed to have little effect and he acted like there was nothing he could do besides wax it. Of course the scratches never came out and then he said he would just give me some touch up paint. It felt like he was pointing his finger toward me like I would purposely scratch my own vehicle that I work hard for! Once i left the dealership i seen it as a done deal and if he wanted to do more he would have told me before I left how it could be fixed and therefore I will probably never bring mine and my wife's vehicle to this dealership again. More
by CMCMILLAN901285
Employees Worked With
September 23, 2019
Nothing different then any other dealership. This is a run of the mill dealership. If you are in the area or if they have the vehicle you want by all means give them a shot. I drove 2 hours to th This is a run of the mill dealership. If you are in the area or if they have the vehicle you want by all means give them a shot. I drove 2 hours to this dealership, was greeted upon exiting my vehicle. They were courteous and polite. I was more disappointed that I drove 2 hours and they didn’t even wash the truck that they knew I was looking at. The salesman I dealt with was a text book sales guy nothing special. I’m not knocking them just saying there’s nothing special. More
by Travisman14
Employees Worked With
Other Employees :
Chris Johnson, Matt " Big G " Grisham, Terri Anderson
September 21, 2019
Excellent Great service . Joel , does an exceptional job . We are very satisfied. We would tell Folks And friends about the experience that we had. I sent GM a Great service . Joel , does an exceptional job . We are very satisfied. We would tell Folks And friends about the experience that we had. I sent GM an e-mail explaining how happy we were with the service Department at Stan Mcnabb More
by drylandfish4446 Tommy Ferguson
Employees Worked With
September 20, 2019
Oil change Hi, You all! Just wanted to say My service visit went very well. The lady was only on job here second day and she was awesome. I enjoyed the lobby are Hi, You all! Just wanted to say My service visit went very well. The lady was only on job here second day and she was awesome. I enjoyed the lobby area and my car was ready in a timely matter. Thank you to Stan McNabb staff for being so professional to your customers. More
by LatishaM
Employees Worked With
Angie Menges
September 20, 2019
Customer Service Was reluctant about recent service when I had to return because of a warning system message. Turned out to be something minor but staff was friendly, Was reluctant about recent service when I had to return because of a warning system message. Turned out to be something minor but staff was friendly, apologetic, and fast in making the repair. Thank you. More
by magnme67
Employees Worked With
Don’t recall
September 20, 2019
Bad service My husband took my car there to have the oil changed on his lunch break less than a month ago. Called before hand and asked how long it would take? Th My husband took my car there to have the oil changed on his lunch break less than a month ago. Called before hand and asked how long it would take? They said 30 to 45 minutes. He sat there for an 1 hour 30 minutes. Finally he got up and went out there to ask what's taking so long. They had my car parked out in the parking lot done but they forgot to come get him. Also tried to over charge him after they quoted a different price on the phone. We won't be back! More
by Dana1449
September 19, 2019
Very Good! Over all good experience, no pressure and very helpful staff! Talked with Roger Knott on two different occasions with my wife before we finally decide Over all good experience, no pressure and very helpful staff! Talked with Roger Knott on two different occasions with my wife before we finally decided to buy at Stan McNabb. More
by RONALDBRICKETTS
Employees Worked With
Chris Johnson, Roger Knott
September 19, 2019
Worst service ever!! Zero stars on it all! Will not go back EVER! Rude and didn’t care what I said was wrong with my car. Told me I had no leak but yet my car with 4000 mi Zero stars on it all! Will not go back EVER! Rude and didn’t care what I said was wrong with my car. Told me I had no leak but yet my car with 4000 miles on it was leaving dime size to half dollar size transmission fluid in my garage floor. Joel told me to put a piece of cardboard down on a leak they couldn’t find!! More
by Hscroggins45
Employees Worked With
September 19, 2019
Tahoe Went in dealership and told them what I would spend on the Tahoe. They were great and met my offer along with handling some concerns I had with the ve Went in dealership and told them what I would spend on the Tahoe. They were great and met my offer along with handling some concerns I had with the vechicle. More
by twholt18
Employees Worked With
Other Employees :
Matt " Big G " Grisham, Jerry Brumley JR
