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Stan McNabb Chevrolet Cadillac of Columbia - Service Center
Columbia, TN
295 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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295 Reviews of Stan McNabb Chevrolet Cadillac of Columbia - Service Center
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September 21, 2019
Excellent Great service . Joel , does an exceptional job . We are very satisfied. We would tell Folks And friends about the experience that we had. I sent GM a Great service . Joel , does an exceptional job . We are very satisfied. We would tell Folks And friends about the experience that we had. I sent GM an e-mail explaining how happy we were with the service Department at Stan Mcnabb More
by drylandfish4446 Tommy Ferguson
Verified CustomerEmployees Worked With
Helpful September 20, 2019
Bad service My husband took my car there to have the oil changed on his lunch break less than a month ago. Called before hand and asked how long it would take? Th My husband took my car there to have the oil changed on his lunch break less than a month ago. Called before hand and asked how long it would take? They said 30 to 45 minutes. He sat there for an 1 hour 30 minutes. Finally he got up and went out there to ask what's taking so long. They had my car parked out in the parking lot done but they forgot to come get him. Also tried to over charge him after they quoted a different price on the phone. We won't be back! More
by Dana1449
September 20, 2019
Customer Service Was reluctant about recent service when I had to return because of a warning system message. Turned out to be something minor but staff was friendly, Was reluctant about recent service when I had to return because of a warning system message. Turned out to be something minor but staff was friendly, apologetic, and fast in making the repair. Thank you. More
by magnme67
Employees Worked With
Don’t recall
September 20, 2019
Oil change Hi, You all! Just wanted to say My service visit went very well. The lady was only on job here second day and she was awesome. I enjoyed the lobby are Hi, You all! Just wanted to say My service visit went very well. The lady was only on job here second day and she was awesome. I enjoyed the lobby area and my car was ready in a timely matter. Thank you to Stan McNabb staff for being so professional to your customers. More
by LatishaM
Employees Worked With
Angie Menges
September 19, 2019
Worst service ever!! Zero stars on it all! Will not go back EVER! Rude and didn’t care what I said was wrong with my car. Told me I had no leak but yet my car with 4000 mi Zero stars on it all! Will not go back EVER! Rude and didn’t care what I said was wrong with my car. Told me I had no leak but yet my car with 4000 miles on it was leaving dime size to half dollar size transmission fluid in my garage floor. Joel told me to put a piece of cardboard down on a leak they couldn’t find!! More
by Hscroggins45
Employees Worked With
September 18, 2019
Wonderful as always! I have had nothing less than a great experience every time I walk through the door there. Sales, parts, and service all have been great to me, and mak I have had nothing less than a great experience every time I walk through the door there. Sales, parts, and service all have been great to me, and make me feel like my business is truly appreciated. You all earn my business with every visit. Thank you! More
by ADAM.DICKENSON
Employees Worked With
Angie Menges
September 16, 2019
Service My vehicle had a recall and GM was slow sending the parts. The staff kept me informed with phone calls about every other day or two. They gave me a ve My vehicle had a recall and GM was slow sending the parts. The staff kept me informed with phone calls about every other day or two. They gave me a very nice vehicle to use while I waited for mine to get fixed. Phil in the service dept was so polite and informative. Everyone I came in contact with were friendly and kind.....making sure I was being helped. More
by Annie
Employees Worked With
Angie Menges
September 09, 2019
Service work Explained GM bulletin on the item I wanted checked out. No fix identified at this time by GM. They will keep informed if a fix is defined. Explained GM bulletin on the item I wanted checked out. No fix identified at this time by GM. They will keep informed if a fix is defined. More
by Kyle Hulen
Employees Worked With
Patrick Carlson
September 09, 2019
Great Service I was very happy with the service I received. Everyone was friendly and professional. I was able to get an appointment when I needed it. Thanks for t I was very happy with the service I received. Everyone was friendly and professional. I was able to get an appointment when I needed it. Thanks for taking good care of my car! More
by IRISHCOUNTRYGIRLSUSAN
Employees Worked With
Angie Menges
September 02, 2019
Not fixed yet I brought my car in for check engine light. Patrick was very friendly and service was quick just not accurate. They put in four injectors at a cost of I brought my car in for check engine light. Patrick was very friendly and service was quick just not accurate. They put in four injectors at a cost of 1385.00 and two days later the same code came up. I am awaiting second service appointment More
by tben486
Employees Worked With
Patrick Carlson
