Star Auto Mall 512

I have extensive experience purchasing new and used cars for myself and my family. In fact, I tend to buy pre owned vehicles for my whole family. My experience with Ashrubal Pichardo (sales person) for Star for myself and my family. In fact, I tend to buy pre owned vehicles for my whole family. My experience with Ashrubal Pichardo (sales person) for Star Auto Mall was the most pleasant experience purchasing a car. I made an inquiry on a Friday night and before the Star Auto Mall opened Ashrubal reached out with information. His follow up throughout has been excellent. We found an SUV we liked and Ashrubal walked us through the whole process without any stress or the usual dealership run around we experienced just about everywhere else. Ashrubal listens to the customer. Does everything he can to help them and most important. does not overpromise and then underperform. That's why we left Star Auto Mall the same day with my new Subaru Ascend. I would recommend a person looking for a great new/used car go to Star Auto Mall and ask for Ashrubal. I don't think you would be disappointed. These folks want to sell you a car. But they do so in a low stress and friendly manner. More

Working with Mariano was a pleasant experience and he went out of his way to help me pick out a good car went out of his way to help me pick out a good car More

They got me a loan and got me a car and the car seems alright so far alright so far More

This dealership will care about you until you walk out the door with the keys. Then you will have to fight for everything. When calling for service I would have to call back and be transferred and call ba the door with the keys. Then you will have to fight for everything. When calling for service I would have to call back and be transferred and call back multiple times. They did make good on their “we owe you” and did cover costs after I was visibly angry about my situation. I will never buy another vehicle from here again. More

The is clean and all the people there were very friendly and helpful. I would come back again if l needed. I would recommend this dealership for someone looking for another vehicle. and helpful. I would come back again if l needed. I would recommend this dealership for someone looking for another vehicle. More

Car broke down 4weeks after purchase and they tried to fix and they keep telling me to bring it in. Tried to call the seller but he won't return my call back. I'll like to trade it in for reliable car. Bu fix and they keep telling me to bring it in. Tried to call the seller but he won't return my call back. I'll like to trade it in for reliable car. But no one will return my calls. More

Everyone here was so professional and helpful with getting me in a car! Good prices and good salesmen 👌🏼 getting me in a car! Good prices and good salesmen 👌🏼 More

I'm still waiting for the general manager to contact me back regarding a faulty charger for the hybrid that I bought there a few months ago. He replied to my previous review on how they want to correct the back regarding a faulty charger for the hybrid that I bought there a few months ago. He replied to my previous review on how they want to correct the situation but after contacting the office and being transferred twice to his voicemail, he never called me back. It sure sounded good when he replied publicly to my last review how he wants to reach out to me and try to correct the situation. But it's obviously apparent to me now that he just provided lip service to put a positive spin on a negative review. More

Found the truck that we needed! Tom was wonderful getting everything set up. We really appreciated his help. Tom was wonderful getting everything set up. We really appreciated his help. More

Salesman Maleke is horrible. Promised you a lot of thing during purchase and dissapear. It has ben a month and some of the things i was promised are still not done. If i would Promised you a lot of thing during purchase and dissapear. It has ben a month and some of the things i was promised are still not done. If i would of known i would of gone somewhere else. More