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Star Auto Mall 512

Bethlehem, PA

4.3
1,153 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,153 reviews

March 20, 2023

Didn't deal with them in person, bought online. 2 months in and having Car issues. More

by HEATHERTRULUCK5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don't know
Mar 21, 2023 -

Star Auto Mall 512 responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Please contact us regarding your car issues. We look forward to working with you.

March 19, 2023

Needed my breaks checked once I purchased my car was told by Parvaz Ramin not to worry about it bring it in on Monday before 12 for a quick check and it was safe to take home I told him if he was sure becaus More

by DEANDRANIEVES155
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Parvaz Ramin
March 19, 2023

They were very. Nice and they listen to your problems I will tell my friends about them More

by rcruse265
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Peters
Mar 20, 2023 -

Star Auto Mall 512 responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Mar 20, 2023 -

rcruse265 responded

Thank you

March 10, 2023

Great service, friendly staff. Xavier was professional and very helpful in finding the right car and price. More

by mendez63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
Mar 13, 2023 -

Star Auto Mall 512 responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Xavier and our team, and we look forward to working with you again.

March 10, 2023

I feel comfortable going to 512 star Auto they have person that know there job and will help you get a perfect vehicle More

by moyestar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Mar 13, 2023 -

Star Auto Mall 512 responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Star Auto Mall 512!

March 08, 2023

Photos on their own website, says: home delivery. Edna calls and tells us, she never heard of shipping vehicle. Stay away from these untruthful. Shady individuals. They also try to run credit 2 More

by james8135
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Edna
Mar 12, 2023 -

Star Auto Mall 512 responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, James, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Glenn Chookolingo General Manager (484) 898-8100

Mar 18, 2023 -

james8135 responded

Self-explanatory! Read the review and it explains!

March 02, 2023

Pesimo servicio a la hora de reparar un vehiculo, son poco profecionales y si no te agrada como termino quedando tu vehiculo te lo tienes que llevar como este por que su excusa es que no pueden hacer mas More

by Ismael
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Xavier White
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2023

This is the only dealership I was able to get an approval from so they really went above and beyond to make sure I was eligible for a car and at an every affordable monthly payment. More

by daunte06102
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Star Auto Mall 512 responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 10, 2023

Professionalism and excellent customer service. Very friendly and helpful. Always whiling to help. Bery good More

by margaritaclip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Feb 10, 2023 -

Star Auto Mall 512 responded

Thank you, Margarita! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

February 10, 2023

I am pleased with the whole process. The car, Robert. We are enjoying the car. Thank you More

by Beth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Peters
Feb 12, 2023 -

Star Auto Mall 512 responded

Beth, It's great to hear that Robert and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Star Auto Mall 512!

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