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Star Auto Mall 512

Bethlehem, PA

4.3
1,141 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,141 reviews

January 20, 2023

I had a very good experience buying my car from this dealership, the salesman Rob is professional, personable and knowledgeable with a good attitude. The finance team was great and helpful. All paperwor More

by doedough65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Peters
Jan 22, 2023 -

Star Auto Mall 512 responded

Thanks for sharing about your experience with Star Auto Mall 512. We appreciate your business and hope to see you again soon!

January 18, 2023

The sales department was very courteous, respectful, and prompt with delivering test cars and speaking with clients. More

by John B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Star Auto Mall 512 responded

Thank you, John. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 15, 2023

I make and appointment and them are respond quickly. Good attention and they have nicer options to choose. More

by loydaliz62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Star Auto Mall 512 responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 14, 2023

Xavier white the salesman i dealt with was very good. He was very helpful to me and my daughter never rushed us. He was very good with allowing me to test drive several vehicles. I will tell my family a More

by giant1963
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2023 -

Star Auto Mall 512 responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Xavier could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

January 09, 2023

The seller was nice, but I was sold the car to expensive, and now I am pouring money in to the car. It was extremely dirty inside and outside. Problems with the left passenger wheel, missing roof molding on More

by slowdownsummer359
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Parvaz Ramin
Jan 13, 2023 -

Star Auto Mall 512 responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Glenn Chookolingo General Manager (484) 898-8100

January 09, 2023

Pleasant surprise irk environment, service was faster than expected which I was grateful for, and I left a happy customer 😊 More

by Dawn
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Jan 10, 2023 -

Star Auto Mall 512 responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Star Auto Mall 512.

January 09, 2023

Bought a 2015 expedition. The vehicle needs a torque converter and been waiting a week for them to tell me i have to drop it off so they can take it too a dealer. I also notic More

by Bactheblue
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Xavier White
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Star Auto Mall 512 responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Glenn Chookolingo General Manager (484) 898-8100

Jan 14, 2023 -

Bactheblue responded

I just want the vehicle fixed 100% i brought it in for your mechanic too look at. He agreed it was the torque convertor. I don't think they even listened to the motor to hear the phasers or roller bearings being shot. I barely drove this vehicle because I'm waiting for it too get fixed. I was told yall were gonna order the part to fix the torque converter. I waited a week, i call back because i didn't hear anything only too find out i now have to drop it off at ford for a second opinion. What kind of crock is this, i want this vehicle 100% fixed. Engine timing, torque converter. I want all oem parts from ford put on it as the cheap after market stuff breaks and destroys the motor. Trust me i didn't spend four years in automotive school for nothing.

January 06, 2023

Super helpful, very knowledgeable. Did not feel pushed or rushed into making a choice. They had a huge selection! More

by KJohnson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Jan 08, 2023 -

Star Auto Mall 512 responded

Thank you for choosing Star Auto Mall 512. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 05, 2023

We found the car we wanted and for the right price. Parvaz was very helpful, there was no pressure like with other dealers. The financing process was also fast and we have a monthly payment we can m More

by jaconte3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Jan 05, 2023 -

Star Auto Mall 512 responded

Thanks for sharing about your experience with Star Auto Mall 512. We appreciate your business and hope to see you again soon!

January 05, 2023

Easy going no pressure and very informative. They answered all questions and gave me all information needed More

by aarealman123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Star Auto Mall 512 responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

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