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Star Auto Mall 512

Bethlehem, PA

Overview
Employees
Reviews
Vehicles
4.3
1,155 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,155 reviews

October 21, 2022

Maalik was an amazing person to work with ! Even while he was so busy !! Definitely recommend More

by damariscolon01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maalik McKoy-Cohen
Report | Print
Oct 23, 2022 -

Star Auto Mall 512 responded

It's fantastic to hear that Maalik provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Star Auto Mall 512!

October 21, 2022

Malik helped me get my dream car even though he was super busy helping others! More

by Jcorriere
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maalik McKoy-Cohen
Report | Print
Oct 23, 2022 -

Star Auto Mall 512 responded

Thank you so much for your kind words for Maalik, and for taking the time to leave us this wonderful feedback!

October 21, 2022

It was absolutely the worst experience I ever had buying a car not fun at all More

by Rinkipd
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Xavier White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parvaz Ramin, Emmet Obyrne, Maalik McKoy-Cohen, Adrian Rosario
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Oct 26, 2022 -

Star Auto Mall 512 responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Glenn Chookolingo General Manager (484) 898-8100

Oct 26, 2022 -

Rinkipd responded

Robert Rinker 2826 Daniel Bray Hwy. Frenchtown, NJ 08825 After a week of waiting for the emergency cable and brake in back wheel my sales men told me it was all fixed. So I drove only to find that nothing was fixed. I had to repair these things my self.. I will send the bill. That would be a good way to repair my faith in Star Auto Mall cell 908-267-5129

October 18, 2022

Attentive to need. Customer Service was okay and I the inventory was alright. They didn't force a sell and I really liked that. More

by V.JACKSONCODY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Report | Print
Oct 19, 2022 -

Star Auto Mall 512 responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your experience here at Star Auto Mall 512.

October 16, 2022

Somewhat Unprofessional, Takes a while to get things done. They wait until the last minute to tell you something. Good cars & Good people to resort to if someone isn’t helping. More

by Mike Sampson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul
Report | Print
Oct 20, 2022 -

Star Auto Mall 512 responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, Mike, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Glenn Chookolingo General Manager (484) 898-8100

October 13, 2022

He made the experience super comfortable and inviting, I’d recommend him to everyone! He was great lol. More

by Mamu914
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maalik McKoy-Cohen
Report | Print
Oct 14, 2022 -

Star Auto Mall 512 responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Star Auto Mall 512.

October 12, 2022

I spoke with the sales man parvaz and he helped me acquire my first car. It was a magma red nismo 370. And help me and my call the way through the process. We live out of state so we had to get it shi More

by willaimjacobsmith2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parvaz Ramin
Report | Print
Oct 12, 2022 -

Star Auto Mall 512 responded

Thank you so much William. Parvaz works hard to make sure all our customers are treated fairly and the vehicles are correcctly described. Thank you again for the stellar review. Glenn Chookolingo Regional Manager

October 12, 2022

This dealership is very Unprofessional. And will run you around for days without a car! More

by janayahgilchrist
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maalik McKoy-Cohen
Report | Print
Oct 15, 2022 -

Star Auto Mall 512 responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Glenn Chookolingo General Manager (484) 898-8100

October 11, 2022

Maalik did a fantastic job, helped me find the best car that suits me, took care of me while doing other duties. More

by Jadabrown26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maalik McKoy-Cohen
Report | Print
Oct 11, 2022 -

Star Auto Mall 512 responded

Jada, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Maalik and our team here at Star Auto Mall 512 are glad to have you as a customer.

October 09, 2022

Sales personnel very cordial without being pushy and easy to deal with. I would highly recommend More

by geno4_08865
Recommend Dealer
Yes
Employees Worked With
Maalik McKoy-Cohen
Report | Print
Oct 10, 2022 -

Star Auto Mall 512 responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

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