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Star Auto Mall 512

Bethlehem, PA

4.3
1,155 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,155 reviews

September 05, 2022

Xavier and the others were great with helping my daughter purchase her first car. They made sure any issues were fixed before we picked it up. More

by jonnaackerman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Star Auto Mall 512 responded

Jonna, Thank you so much for your wonderful review! We are thrilled that Xavier and our tean had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Star Auto Mall 512!

September 04, 2022

dash lights Still on very disappointing service department will not refer anyone or return myself More

by schrantz0
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Parvaz Ramin
Sep 08, 2022 -

Star Auto Mall 512 responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Glenn Chookolingo General Manager (484) 898-8100

September 02, 2022

I came in to test drive a couple of cars my husband and I had seen on the website, Xavier White, was very helpful and took care of us the moment we walked in. This place has a great and affordable selection More

by Nontokozo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Star Auto Mall 512 responded

Thank you! Xavier and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Star Auto Mall 512.

September 02, 2022

Very great customer service. I walked in the doors ask for the car I like Adrian was a great salesman. He wasn’t over bearing. Would definitely consider using them again. More

by ow2215
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Rosario
Sep 05, 2022 -

Star Auto Mall 512 responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Adrian and our team here at Star Auto Mall 512 are glad to have you as a customer.

September 02, 2022

Very great customer service. Adrian is a great salesman. He was very helpful and took care of me the moment i arrived. More

by cofran1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Rosario
Sep 05, 2022 -

Star Auto Mall 512 responded

Congratulations on your new vehicle! We are so glad that Adrian had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

August 31, 2022

Bottom line they didn’t accept my fair offer on 2019 ram promaster city cargo van..in fact I made them 2 offers & never came off their price More

by cameleonazul
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Billy mgr , Adrian Rosario
Sep 04, 2022 -

Star Auto Mall 512 responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Glenn Chookolingo General Manager (484) 898-8100

August 28, 2022

Maalik was top shelf. He was understanding, accommodating and willing to do what it took to make us comfortable and confident in our purchase. We would recommend him to an More

by sbstephen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin, Maalik McKoy-Cohen, Adrian Rosario
Aug 30, 2022 -

Star Auto Mall 512 responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 23, 2022

The representative was very Pleasant and knowledgeable and the vehicles that I was looking for he also was very patient and professional he also took the time to explain the difference in qualities of dif More

by melinda.williams92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maalik McKoy-Cohen
Aug 23, 2022 -

Star Auto Mall 512 responded

Thank you, Melinda! Here at Star Auto Mall 512, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Aug 24, 2022 -

melinda.williams92 responded

Thanks Star Auto Mall for your services.

August 23, 2022

Great place to buy used cars. Will be back for more cars in the future. More

by fitnurse1204
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Rosario
Aug 23, 2022 -

Star Auto Mall 512 responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 20, 2022

Maalik was very helpful showing me the vehicles I was interested in. Him along with all staff that assisted were very friendly and helpful. I highly recommend Star Auto Mall to anyone looking for their n More

by Kloudmar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maalik McKoy-Cohen
Aug 22, 2022 -

Star Auto Mall 512 responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Star Auto Mall 512!

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