Star Auto Mall 512

Is a good place to buy a car, but they don’t want to negotiate because they sells 500 car a month, not good negotiate because they sells 500 car a month, not good More

I bought this car this past Saturday and have had several issues come up. For example: Recalls Front motor mount is bad Check engine light turned on shortly after having it Ac system Filters were clog issues come up. For example: Recalls Front motor mount is bad Check engine light turned on shortly after having it Ac system Filters were clogged and nasty Low on oil when we got it Alignment Exhaust leak The battery put in it as "new" already went. We replaced that That being said I also have no ac because the "new compressor" obviously isn't new. Buying a car for 9,000 with several issues and certain ones that should have been taken care of before I left the lot is unacceptable. More

Great experience. Sales staff was helpful, courteous and knowledgeable. Very fair pricing! The car runs great! I have no reservations in recommending Star Auto to anyo Sales staff was helpful, courteous and knowledgeable. Very fair pricing! The car runs great! I have no reservations in recommending Star Auto to anyone who needs a good car at a fair price. More

Great and helpful experience will definitely be back for a car purchase kind and friendly staff a car purchase kind and friendly staff More

Loved my sales man Emmet was nice and easy to work with he is very personable and efficient and got back to me in a timely matter he is very personable and efficient and got back to me in a timely matter More

Excellent customer service and support. Took care of a post sale issue promptly and without any hassle. Would highly recommend. Took care of a post sale issue promptly and without any hassle. Would highly recommend. More

It took a while to hear back from the salesman on an outstanding repair issue, but I did and have a repair appt tomorrow. outstanding repair issue, but I did and have a repair appt tomorrow. More

I was happy with my car purchase experience. I would recommend Star Auto to others. I would recommend Star Auto to others. More

Some of the people there are very rude especially over the phone had to call multiple time just to speak to someone just to be told someone would call me back and they NEVER DID (not all Paul and Maalik w the phone had to call multiple time just to speak to someone just to be told someone would call me back and they NEVER DID (not all Paul and Maalik were awesome and did there best to accommodate me) but I wasn’t able to do a test drive because the car was brought to us ABSOLUTELY FILTHY cover in mud dig hair and INFESTED WITH SPIDERS it took them 4 hours to clean it out and guess what it’s still was DIRTY I’m still dealing with the dog smell after treating the sets an floor 2 times not to mention all the other issues that i didn’t find out until I bought the car breaks haven’t been changing in 2 years so I requested them to be done just to be told there still good (which there not )all in all I felt like a second rate customer and completely disrespected because i didn’t buy the newest model car like who in there right mind thinks it’s ok to have people test drive a car the is cover in mud dog hair and God knows what else but I have an appointment coming up for them to fix all the problems and they said they would detail the inside so let’s see if they keep there word More

Xavier was a great sales person did the possible to get the car I wanted ! Definitely would recommend!! the car I wanted ! Definitely would recommend!! More