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Star Auto Mall 512

Bethlehem, PA

Overview
Employees
Reviews
Vehicles
4.3
1,156 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,156 reviews

June 16, 2022

Xavier was a great sales person did the possible to get the car I wanted ! Definitely would recommend!! More

by taaiss.11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2022 -

Star Auto Mall 512 responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your kind feedback for Xavier!

June 14, 2022

Maalik and Ted were great to deal with, didn't care for the extra push to buy an overpriced warranty from the finance people. First stop after leaving was the gas station, not enough fuel to get home with More

by steven71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Craig, Maalik McKoy-Cohen
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Jun 14, 2022 -

Star Auto Mall 512 responded

Thanks for your feedback on your recent visit to Star Auto Mall 512. I'm glad to hear that we were able to assist you with choosing the perfect vehicle. We do apologize that your experience was less than 5 Stars, but reviews like this will help us to improve. Thank you for this and we hope you will enjoy your new vehicle.

June 11, 2022

Great service, I will definitely recommend my friends and family to purchase a vehicle from you guys. More

by NCOLON02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maalik McKoy-Cohen
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Jun 13, 2022 -

Star Auto Mall 512 responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 11, 2022

Car sent from Atown. When test driving it did NoT shift to 2nd until it got to @40 mph. Dangerous and the Trans needed work. Never shb test driven.! More

by Jmtaylor501
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dk- Wey/Wei??
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Jun 16, 2022 -

Star Auto Mall 512 responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Glenn Chookolingo General Manager (484) 898-8100

June 10, 2022

They do not thoroughly check their cars before being sold! I’ve been back to the dealer twice since I had the car an it hasn’t even been a week! More

by Delaciav
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Xavier White
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2022 -

Star Auto Mall 512 responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Glenn Chookolingo General Manager (484) 898-8100

May 27, 2022

Fantastic service and superb sales associate. Highly recommend!! Follow up service has been amazing as well. More

by Wingartn
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmet Obyrne
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May 30, 2022 -

Star Auto Mall 512 responded

Thank you for choosing Star Auto Mall 512, your feedback and rating mean a lot to us. We're glad Emmet was able to help, and we hope to see you again!

May 26, 2022

Absolutely enjoyed my car buying experience. R was completely knowledgeable about the vehicle and understanding of my needs. More

by jfutrell533
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
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May 30, 2022 -

Star Auto Mall 512 responded

Thanks for sharing your thoughts about your experience with Star Auto Mall 512. Parvaz and our team appreciate your business and hope to see you again soon!

May 19, 2022

Quick easy and efficient. Didn't rry to play games or use gimmicks. Fair price for their vehicles and good appraisal for mine More

by Crtucker1265
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2022 -

Crtucker1265 responded

Ok

May 17, 2022

It was a pleasant first car buying experience, although it was sad to drive the car off the lot and immediately to the gas station. More

by amharman2018
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmet Obyrne
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May 18, 2022 -

Star Auto Mall 512 responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

May 12, 2022

Great experience highly recommend them. Bought online and picked up exactly as advertised. Even took care of my home state plates More

by ahassinger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2022 -

Star Auto Mall 512 responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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