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Star Auto Mall 512

Bethlehem, PA

4.3
1,139 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,139 reviews

February 03, 2022

I was told they were going to detail the car which they did not do. The interior was absolutely filthy. There was an issue(s) with this vehicle that you should have noticed and fixed. You could not possibl More

by Mrsjc
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yamma
Feb 20, 2022 -

Star Auto Mall 512 responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Robinson General Sales Manager (484) 898-8100

February 02, 2022

These guys are really nice. They go out of their way to help you awesome. More

by margarvel101@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Feb 02, 2022 -

Star Auto Mall 512 responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We look forward to having you as one of our valued customers for years to come.

February 01, 2022

Everything was great and a breeze. However, they didn’t want to fix the rust under the car. The service people are fantastic. More

by anasimone88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Star Auto Mall 512 responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

January 28, 2022

The employees was very concern to get in my new suv. Very professional. Im please. More

by WANDALOVESTINKERBELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Star Auto Mall 512 responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 27, 2022

Excellent service! Maalik was a great in assisting with helping me get the car I wanted. Everyone was awesome. I purchased my previous car from them and it never gave me problems. More

by starjones3032
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maalik
Jan 27, 2022 -

Star Auto Mall 512 responded

Thank you for choosing Star Auto Mall 512, your feedback and rating mean a lot to us. We're glad Maalik was able to help, and we hope to see you again!

January 27, 2022

Terrible dealership. The general manager does not know what is going on most of the time and does not care what is going on most of the time. Based off of our experience the general manager treats us like More

by Mercedes Owner
Recommend Dealer
No
Employees Worked With
General Manager Glenn, Emmet Obyrne
Feb 13, 2022 -

Star Auto Mall 512 responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Joe Robinson General Sales Manager (484) 898-8100

January 25, 2022

Sales ans services,,they are the best, fast and convenient, no dealer can beat there prices or services,, More

by Garyarmbuster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny, Parvaz Ramin, Emmet Obyrne, Yarileen Padilla
Jan 25, 2022 -

Star Auto Mall 512 responded

Gary, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Star Auto Mall 512.

January 21, 2022

The dealership and the service is absolutely a 10 star plus, They are the best I've ever dealt with More

by Garyarmbuster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parvaz Ramin, Emmet Obyrne, Yarileen Padilla
Jan 22, 2022 -

Star Auto Mall 512 responded

Thank you so much for taking the time to share your feedback with us, Gary. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 19, 2022

The best experience I’ve ever had buying a vehicle. Will never go anywhere else. My family will be Star Auto Mall customers for life! More

by AndiKingofallcars1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Jan 19, 2022 -

Star Auto Mall 512 responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 18, 2022

Communication is abysmal at this shop and sometimes not existing at all. The car was not ready when I went to pick it up. It hadn't been detailed either. It took them an hour and a half just to put tags on More

by Mercedes Owner
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emmet Obyrne
Feb 04, 2022 -

Star Auto Mall 512 responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Robinson General Sales Manager (484) 898-8100

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