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Star Auto Mall 512

Bethlehem, PA

4.3
1,167 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,167 reviews

February 12, 2022

Awesome buying experience! Great group of sales people! Purchased several cars from Star-never disappointed! More

by sumda228
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Santos, Rafael Bayona
Feb 12, 2022 -

Star Auto Mall 512 responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Star Auto Mall 512.

February 11, 2022

I can say Maalik is one of the nicest, most kindest, and trsutworthy salesman that i have ever met and i was only going to get my car serviced! More

by syd1210
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maalik McKoy-Cohen
Feb 12, 2022 -

Star Auto Mall 512 responded

Thank you so much for your wonderful review! We are thrilled that Maalik had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Star Auto Mall 512!

February 11, 2022

Very pleased with everyone and everyone I will tell all my friends to go there. More

by CARLASCHAFFER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Feb 12, 2022 -

Star Auto Mall 512 responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

February 10, 2022

Had this car for only a week and it began to make noise then when I constantly took it to there service center for repairs they could never fix it. So then I went to the Honda service center they did a dia More

by X
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emmet Obyrne
Feb 27, 2022 -

Star Auto Mall 512 responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Joe Robinson General Sales Manager (484) 898-8100

February 09, 2022

It was a pleasure doing business with them. They really helped me a lot! They are also very friendly and funny . I had a great experience and also very satisfied with my vehicle!!!! More

by AISHAP512
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raamm
Feb 10, 2022 -

Star Auto Mall 512 responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

February 08, 2022

Good experience a little slow and I was passed off to 6 different people but I got the truck I wanted at a reasonable price More

by JRCRISPIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parvaz Ramin, Emmet Obyrne, Yarileen Padilla, Maalik McKoy-Cohen
Feb 09, 2022 -

Star Auto Mall 512 responded

Thank you for choosing Star Auto Mall 512! We appreciate your business and hope you enjoy your new truck.

February 08, 2022

Tried to steel from me and did crap repair work. Players, raised the price last minute so my down payment basically meant nothing! did “repair” work and once I left the spoiler flew back off and they tried t More

by KOLMO16
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Parvaz Ramin
Feb 25, 2022 -

Star Auto Mall 512 responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Glenn Chookolingo General Sales Manager (484) 898-8100

Feb 26, 2022 -

KOLMO16 responded

there was just so many issues with all of it my number should be on file if you want to reach out

February 05, 2022

My car broke down, I called, needed to buy a car fast. They were all so accommodating! I trusted to buy the car without even driving it! My son bought his car from them, never had a problem with it.(he’s More

by Chrissycgreene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Feb 07, 2022 -

Star Auto Mall 512 responded

Thank you, Chrissy, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 03, 2022

I was told they were going to detail the car which they did not do. The interior was absolutely filthy. There was an issue(s) with this vehicle that you should have noticed and fixed. You could not possibl More

by Mrsjc
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yamma
Feb 20, 2022 -

Star Auto Mall 512 responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Robinson General Sales Manager (484) 898-8100

February 02, 2022

These guys are really nice. They go out of their way to help you awesome. More

by margarvel101@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Feb 02, 2022 -

Star Auto Mall 512 responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We look forward to having you as one of our valued customers for years to come.

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