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Star Auto Mall 512

Bethlehem, PA

4.3
1,139 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,139 reviews

November 19, 2021

Came in to schedule an inspection for the next day. Service went above and beyond and got my vehicle in that night at 5:30pm! They also didn’t charge me for the inspection because it had only been 9 mo More

by 2014VWPassatTDI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Nov 19, 2021 -

Star Auto Mall 512 responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. We're always happy to help.

November 19, 2021

I wouldn't recommend. They never disclosed what was wrong with the car. It's over 4 grand maybe more to fix plus the car costed 3800. Very bad customer service. I took car back for what I heard the sounds. K More

by tinamwickizer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Xavier White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2021 -

tinamwickizer responded

Very bad service. Lied and never disclosed what was wrong and wouldn't fix what was wrong nor return my money. Kept saying as is and so on. They ripped me off, never deal here. I want my money returned and my money returned for what I had to spend.

November 18, 2021

Great choices, great sales ppl and service! I would definitely recommend Star to anyone who asks. More

by joe_ragozino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Star Auto Mall 512 responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Joe! We thank you for choosing Star Auto Mall 512!

November 17, 2021

Xavier is the BEST! I needed a car ASAP and he delivered! Honest, genuine and amazing. Thank you Xavier!!!!! More

by dgaeta753
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Star Auto Mall 512 responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Xavier and our team here at Star Auto Mall 512 are glad to have you as a customer.

November 17, 2021

This was an easy and painless car buying experience. I am happy with my purchase. More

by Jcantrel83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Nov 18, 2021 -

Star Auto Mall 512 responded

Congratulations on your new vehicle! We are so glad that Parvaz had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

November 09, 2021

This was the worst experience I've had buying a car., it took two days. It was along experience. Then had to bring the car back to have things fixed, and the gas tank was empty, we made appoin More

by patti5436
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yarileen Padilla
Nov 26, 2021 -

Star Auto Mall 512 responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Robinson General Sales Manager (484) 898-8100

November 07, 2021

My salesman was wonderful he really come thru for me take me to all the shops until I find what I wanted More

by Carol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Nov 08, 2021 -

Star Auto Mall 512 responded

Thank you, Carol! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Star Auto Mall 512.

November 01, 2021

I went in on Colombus Day with the intentions of only getting an appraisal on the car I had at the time. Pravaz was very patient and helpful, despite me being indecisive on trading in my car that day or More

by gen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Nov 02, 2021 -

Star Auto Mall 512 responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Parvaz and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 22, 2021

I found a vehicle I was interested in, took it for a test drive, noticed there were issues with the brakes and key fobs missing buttons. Upon agreement of payment, I was advised the vehicle would be worked o More

by minewplace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmet Obyrne, Yarileen Padilla
Oct 25, 2021 -

Star Auto Mall 512 responded

Thank you for your detailed feedback! We are sorry to hear that your experience did not go as smoothly as we would have liked, and we apologize for any inconvenience caused by us. We appreciate your business and hope you will enjoy your new vehicle. Please don't hesitate to reach out if you need any further assistance!

October 12, 2021

Very helpful the car that I was looking was sold but found one in another lot More

by richardhpitner58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Santana
Oct 13, 2021 -

Star Auto Mall 512 responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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