Star Auto Mall 512

Very poor customer service... worst experience EVER . Signed for vehicle and then there was so many things wrong with it and they promised to fix all and did not care after it was bought . Waited over tw Signed for vehicle and then there was so many things wrong with it and they promised to fix all and did not care after it was bought . Waited over two weeks for the vehicle and kept getting the run around that it would be completed before I just said cancel the deal I’m done with dealing this . I was in the process of moving to another state and told them that day one this messed up my move date and caused me a lot of stress . I would never recommend anyone dealing with service like this . It was bad customer service More

Car was a nightmare. I can not even begin to explain. If you mention Craig with the Buick Enclave, Joe will instantly know who I am. Cocky general manager (not joe), guy above him. Service uses junk yard you mention Craig with the Buick Enclave, Joe will instantly know who I am. Cocky general manager (not joe), guy above him. Service uses junk yard parts, as the buick dealership verified. I will not go back to Star Auto Mall under any circumstances. More

I am very satisfied with this dealership got me a good car. The only problem I had was when I was finally able to take the car home it was not cleaned properly all it looked like was if they just ran wate car. The only problem I had was when I was finally able to take the car home it was not cleaned properly all it looked like was if they just ran water over the car More

Felt very welcomed as soon as I arrived. They answered properly to any questions that I had and even filled our gas tank before we left! Amazing! properly to any questions that I had and even filled our gas tank before we left! Amazing! More

This dealership was great. My sales person Parvaz Ramin was was awesome he tried to help as much as he could. The only problem I had is not a big enough selection of used jeeps. The prices are a little to was was awesome he tried to help as much as he could. The only problem I had is not a big enough selection of used jeeps. The prices are a little to pricey. More

Really friendly people, glad to have been able to purchase my first car from them. Clean environment. Hooked me up with a good deal as well. purchase my first car from them. Clean environment. Hooked me up with a good deal as well. More

Personable, helpful, great prices and selection! Listened to what I was looking for and shared plenty of options as he was willing to find something that was a good fit. to what I was looking for and shared plenty of options as he was willing to find something that was a good fit. More

Absolutely disgusted with the lack of professionalism and communication . Bought car 1 month ago has been in there possession about 3 weeks with various issues. communication . Bought car 1 month ago has been in there possession about 3 weeks with various issues. More

Awesome. So patient and John was amazing. That man deserves a raise. Wow! Would 10/10 recommend a friend. First time buying a car is tough but he made it so smooth and easy. deserves a raise. Wow! Would 10/10 recommend a friend. First time buying a car is tough but he made it so smooth and easy. More

I would recommend this dealership to anyone, the employees are friendly and are knowledgeable with what the customer wants. The process was easy when I switched to a new vehicle employees are friendly and are knowledgeable with what the customer wants. The process was easy when I switched to a new vehicle More