Star Auto Mall 512

I like the price of the cars but I really don't like the way sales representatives try people. Customer Services is horrible. I need a new car. I will not come back because of that. Really need improvements way sales representatives try people. Customer Services is horrible. I need a new car. I will not come back because of that. Really need improvements. Very tricky people. Liars More

Very friendly and easy to deal with, got a great used car for a good price, took time to explain all the paperwork, highly recommend. for a good price, took time to explain all the paperwork, highly recommend. More

I was very satisfied and happy with my purchase. Joe Robinson is runs a tight ship but is fair, flexible and open minded Kiana Edward's was very customer service friendly, knowledgeable and made me fee Robinson is runs a tight ship but is fair, flexible and open minded Kiana Edward's was very customer service friendly, knowledgeable and made me feel at ease. The service department was really good also More

This is our 2nd purchase. Fair price. A little tricky negotiating our trade, but Joe clinched the deal. Will most likely shop here again. Thank you! negotiating our trade, but Joe clinched the deal. Will most likely shop here again. Thank you! More

Experience was awesome. Very profesional experience, Higly recommend this place....great sales team, friendly, even offered to buy us lunch whilr we waited. Would buy a car here again... Higly recommend this place....great sales team, friendly, even offered to buy us lunch whilr we waited. Would buy a car here again... More

Got ripped off. Paid 20 grand for a car that was worth a lot less and they were pushing the car on me. After I got it it was issue after issue. They pushed the car on me and once we signed the papers that w lot less and they were pushing the car on me. After I got it it was issue after issue. They pushed the car on me and once we signed the papers that was it. They didn’t care much about you or the car afterwards. Not returning, do not recommend. More

Paul was such a wonderful salesman. He picked out the perfect car for me and worked hard to get me the best monthly payment (which is practically the same I was paying before. Super nice, super helpful a perfect car for me and worked hard to get me the best monthly payment (which is practically the same I was paying before. Super nice, super helpful and didn't mind a way my incessant questions. More

The sales associate Emmitt was great to work with. The sales manager Joe went above and beyond to make sure everything went smooth. Highly recommend this place. sales manager Joe went above and beyond to make sure everything went smooth. Highly recommend this place. More

Unprofessional, i purchased a 2016 Volkswagen tiguan with them with the engine light on, they told me they would be able to service it. I bring my vehicle in and all of a sudden the small issue was a big one them with the engine light on, they told me they would be able to service it. I bring my vehicle in and all of a sudden the small issue was a big one and it would take longer to fix. They never called to tell me the status of the vehicle, they held it for an entire week and never gave me a car to use for the week or anything. I had to take off from work and everything and now that I finally got the car back the check engine light had popped back on! More

Sales person and Joe the sales manager were great. Good vehicle for the price. Found a vehicle that was in good shape and in my price range. vehicle for the price. Found a vehicle that was in good shape and in my price range. More