Star Auto Mall 512

Xavier is the BEST! I needed a car ASAP and he delivered! Honest, genuine and amazing. Thank you Xavier!!!!! Honest, genuine and amazing. Thank you Xavier!!!!! More

This was the worst experience I've had buying a car., it took two days. It was along experience. Then had to bring the car back to have things fixed, and the gas tank was empty, we made appoin car., it took two days. It was along experience. Then had to bring the car back to have things fixed, and the gas tank was empty, we made appointments to resolve this and it still wasn't done. They eventually sent a check. With this treatment I will never buy another car from them or recommend them to anyone More

My salesman was wonderful he really come thru for me take me to all the shops until I find what I wanted me to all the shops until I find what I wanted More

I went in on Colombus Day with the intentions of only getting an appraisal on the car I had at the time. Pravaz was very patient and helpful, despite me being indecisive on trading in my car that day or getting an appraisal on the car I had at the time. Pravaz was very patient and helpful, despite me being indecisive on trading in my car that day or come back on the weekend. I informed him I had been eyeing their Jeep Renegades and he made sure to get me the best rate possible. I am very happy with my Jeep Renegade, with the service I received at Star Auto and with my monthly payment. Thank you! More

I found a vehicle I was interested in, took it for a test drive, noticed there were issues with the brakes and key fobs missing buttons. Upon agreement of payment, I was advised the vehicle would be worked o drive, noticed there were issues with the brakes and key fobs missing buttons. Upon agreement of payment, I was advised the vehicle would be worked on first thing in the morning and I could pick it up by 10am. I arrived at 10am and the vehicle had not even been checked. Once they did bring it in to check the brake issue, it was discovered there was also wheel bearings that needed to be replaced, as well as a sensor. I waited until 7pm to take possession of the vehicle, key fobs were given, still missing buttons, but brake issue was resolved. My issue or concern is that they had the vehicle, passed inspection, yet it seemed they never checked the vehicle prior to my test drive. Inspections require working brakes, this vehicle needed pads, rotors and a wheel bearing, all of which would have failed inspection. More

Very helpful the car that I was looking was sold but found one in another lot found one in another lot More

Emmett from sales was great. I was treated well from the minute I arrived at dealership and am happy with the car purchase. The finance department was professional and experienced and put my at ease. The minute I arrived at dealership and am happy with the car purchase. The finance department was professional and experienced and put my at ease. They are detailing and doing a full mechanical inspection of my purchase and I’m excited to receive the car. Thank you More

They did a good job, with good prices. I would would check there any time I need to look for a vehicle. 👍 check there any time I need to look for a vehicle. 👍 More

Great experience, In and Out in only a few hours. Will definitely be back and recommend definitely be back and recommend More

I would not recommend buying a car here at all. Purchased a relatively lightly used vehicle from them. As soon as I drove the car off the lot it started making a squealing noise from the back. I brought the a relatively lightly used vehicle from them. As soon as I drove the car off the lot it started making a squealing noise from the back. I brought the car back to the dealer and they had to take it in for service (didn't get it back for two days). Needed a complete brake job and e-brake adjustment. I got the car back and everything seemed to be working alright. A few months later I went to bring the car for in for state inspection only to find out that the e-brake was completely non-functional. The mechanic that repaired it told me that the only way it could have possible broken the way it did was if I had driven it a substantial amount with the emergency brake engaged (which I know for a fact I did not do) or if Star had incorrectly adjusted it when they initially "repaired" it. I tried contacting Star's general manager, Glenn, several times over the course of the last month to see if there was anything they could do regarding this issue but he was extremely unhelpful, didn't return my phone calls on multiple occasions. Do not buy a car here under any circumstances, just plain sleazy. More