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Star Auto Mall 512

Bethlehem, PA

4.3
1,193 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,193 reviews

April 21, 2021

Best service quick and easy smooth transaction very good staff and always good price and better price then all dealers around We will recommend it More

by Thvjjtt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parvaz Ramin, Emmet Obyrne, Luis Santana
Apr 22, 2021 -

Star Auto Mall 512 responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 21, 2021

Friendly and courthouse. I Would have given 5 stars, but a miscommunication caused me to wait for 2 weeks for my car. They made it right in the end, but the damage was already done. More

by jannied.kaz2y5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service guy was awesome, Parvaz Ramin
Apr 22, 2021 -

Star Auto Mall 512 responded

Hello, Thank you for taking the time to submit a review. We are so glad we could assist you with your new purchase. We truly appreciate your business. We apologize, however, that a miscommunication led to the delay in delivery. If you would like to further discuss your concerns, feel free to contact us at your convenience

April 18, 2021

This is the third car I bought from them. I've had all good experiences. The cars I picked all had low mileage and were a good price. Come prepared knowing what you want so you don't get sidetracked beca More

by Dlvenegas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny, Joe Robinson, Parvaz Ramin, Emmet Obyrne, Luis Santana
Apr 18, 2021 -

Star Auto Mall 512 responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! Congratulations on your new vehicle. We truly appreciate the opportunity to do business with you. Thank you for choosing Star Auto Mall 512!

April 17, 2021

It was pretty quick and helpful information that they gave me about my vehicle. Very honest about the car and also didn't dance around the situation. More

by Halofreak702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Robinson
Apr 18, 2021 -

Star Auto Mall 512 responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Congratulations on your new purchase!

April 15, 2021

Thank you guys so much for everything and thanks Joe Robinson for your help God bless you. I’m in love with my new car. More

by river_w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Robinson
Apr 15, 2021 -

Star Auto Mall 512 responded

Thank you for sharing your experience with us! We're happy to hear it went well with Joe and hope you enjoy your new vehicle. We truly appreciate your feedback!

April 12, 2021

I was quite satisfied with the overall quality of my new Vehichle. I really recieved a good deal. Joe, Lakisha and the staff were good More

by MarkHarvey85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Apr 13, 2021 -

Star Auto Mall 512 responded

Mark, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joe, Lakisha and our team, and we look forward to working with you again.

April 12, 2021

This dealership had a good variety of SUVs and keeps to choose from, they were very friendly, and didn’t seem like they were unethical! Great experience and left satisfied! More

by Tai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Santana
Apr 13, 2021 -

Star Auto Mall 512 responded

Tai, Thanks for your feedback on your recent visit to Star Auto Mall 512. I'm glad to hear that Luis and Xavier were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

April 12, 2021

Everybody at Star Auto on 512 was courteous and helpful and they go out of your way to help you get your vehicle Pete was a good salesperson and financial person that did all the paperwork Paul was very ki More

by marcykimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
His name is Paul and he works in the finance department he does all the paperwork and he was very courteous and fast and explained everything and I would recommend anybody to see him, Parvaz Ramin
Apr 12, 2021 -

Star Auto Mall 512 responded

Congratulations on your new purchase. Thank you for choosing Star Auto Mall 512, your feedback and five-star rating means a lot to us. We're glad we were able to help, and we hope to see you again!

April 11, 2021

Bought my car from Taj Auto Mall 6 months before it had to have the engine replaced by Star Auto Service Dept. My car was there for 3 weeks for the second engine replacement. Neither service nor GM returne More

by dustydog218
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Glen, service department
Apr 28, 2021 -

Star Auto Mall 512 responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. We did send the email out on Tuesday with the RO. We will make sure it gets resent out. Thank you. Joe Robinson General Sales Manager (484) 898-8100

April 11, 2021

I had a great experience here. The sales manager was so helpful. My kids & I are super grateful and love our new Buick Enclave so much! More

by Esmurriasmelody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Robinson
Apr 11, 2021 -

Star Auto Mall 512 responded

Congratulations on your new Enclave! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

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