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Star Auto Mall 512

Bethlehem, PA

4.4
1,285 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,285 reviews

September 30, 2021

The staff is no working with people properl.i buy a car they don't clean very dirty More

by WHance66
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Xavier White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2021 -

Star Auto Mall 512 responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Joe Robinson General Sales Manager (484) 898-8100

September 26, 2021

They were efficient and our appointment was as scheduled. Car was well cleaned but accessories were missing when we came to pick up the car and were not found. More

by JS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Sep 27, 2021 -

Star Auto Mall 512 responded

Thank you for sharing your experience with us. While we're happy to hear that our team worked efficiently, we apologize for falling short of your expectations. Please don't hesitate to reach out if you would like to discuss this in more detail.

September 21, 2021

Good service price is so good I happy to buy a car from star auto mall More

by NAVJOT KAUR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GLAAN
Sep 21, 2021 -

NAVJOT KAUR responded

Thanku everyone

September 12, 2021

The sales rep and financing rep were fantastic with getting me a great deal. The problem is I’m still waiting on delivery of my vehicle !! Hopefully this will happen by the new promised date of Tuesday More

by Michiboo4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph , Yarileen Padilla
Sep 13, 2021 -

Star Auto Mall 512 responded

Thanks for your feedback on your recent visit to Star Auto Mall 512. We will share your comments with the team.

September 12, 2021

After almost giving up on the idea of bringing home the car I fell in love with, Xavier & Ralph fought hard to make it happen for me! More

by kelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph
Sep 12, 2021 -

Star Auto Mall 512 responded

Thank you for choosing Star Auto Mall 512, Kelly, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 09, 2021

Lots to choose from, friendly sales people that make you feel at ease and assist you in finding your perfect car. Great experience, highly recommend More

by msherwoodzero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Craig, Ralph, Emmet Obyrne
Sep 09, 2021 -

Star Auto Mall 512 responded

Thanks for sharing your thoughts about your experience with Star Auto Mall 512. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

September 07, 2021

My first time at this dealership to buy a vehicle from. The way the salesman help us and so did his boss. I never been treated very well. I would buy again from them More

by Tutydee140
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Sep 07, 2021 -

Star Auto Mall 512 responded

Thank you so much for your wonderful review! We are thrilled that Parvaz had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Star Auto Mall 512!

September 01, 2021

The salesperson was very friendly. These was no one there who who was not nice and courteous. The was no pressure tactics use. Very comfortable walking around the lot. More

by Valeriejbrooklyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRIS.
Sep 02, 2021 -

Star Auto Mall 512 responded

Thank you, Valerie, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Star Auto Mall 512 are glad to have you as a customer.

August 29, 2021

Clear explanations of what cars were available and how they aligned with our wish list. Good mix of online information and personal service. 35 days after purchase check engine light came on and Star diag More

by Wagnett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Jesse
Aug 30, 2021 -

Star Auto Mall 512 responded

Thank you so much for taking the time to share your feedback with us. Christian and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 28, 2021

Friendly service, overall good experience. I did have to wait 3 weeks for an appointment and had to follow up a few times when my car was in the shop, but the service was really good overall. More

by d.vidal07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Aug 30, 2021 -

Star Auto Mall 512 responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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