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Star Auto Mall 512

Bethlehem, PA

4.3
1,193 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,193 reviews

April 09, 2021

The experience was great! I was able to look around the lot at the many selections. There were no scams or anyone pushing you to get an unwanted vehicle! I’m a satisfied customer! Thank you! 🙂 More

by Tai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Santana
Apr 09, 2021 -

Star Auto Mall 512 responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Star Auto Mall 512.

April 09, 2021

Bought a 2018 Mercedes Metrishave had nothing but the Bought a 2018 Mercedes Metris have had nothing but the run around on service the owner refused to have it fixed at Mercedes dealership. caveat buy More

by jfm06070
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Robinson, Emmet Obyrne, Cheyenne Kunkle
Apr 27, 2021 -

Star Auto Mall 512 responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Joe Robinson General Sales Manager (484) 898-8100

April 09, 2021

So far so good, and the only reason I didn’t give 5 stars is the near empty gas tank. Otherwise it was a good experience. More

by Danimal18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Apr 09, 2021 -

Star Auto Mall 512 responded

Congratulations on your new car! Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated. We apologize for the gas tank being near empty. All of us at Star Auto Mall 512 are glad to have you as a customer.

April 08, 2021

Everyone at star auto mall was very friendly and very helpful. I am beyond happy with my purchase! Everyone worked super fast to get everything together and the car looked great! More

by Alexis.burriesci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parvaz Ramin, Emmet Obyrne, Luis Santana
Apr 08, 2021 -

Star Auto Mall 512 responded

Alexis, here at Star Auto Mall 512, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

April 03, 2021

I appreciate how Joe and his staff worked with us trying to get us a vehicle I would recommend Star Auto Mall to all my friends More

by debbiezerby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Robinson, Cheyenne Kunkle
Apr 05, 2021 -

Star Auto Mall 512 responded

Thank you for your business and this review, Debbie. We're happy to hear Joe and the team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 01, 2021

Excellent service excellent staff and Luis helps understands what you want and helps you find it! No games no bull. If your looking to buy a car. Go to Star. More

by Annamojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Santana
Apr 01, 2021 -

Star Auto Mall 512 responded

Thank you for choosing Star Auto Mall 512, Anna. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 01, 2021

Great selection of cars in my price range ReasonaBly priced. When my daughter wasn’t thrilled with the car I initially bought her,I had no problem with their three day exchange policy trading it for a d More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmet Obyrne
Apr 02, 2021 -

Star Auto Mall 512 responded

Thank you for sharing your experience with us, Mike! We're happy to hear it went well and hope your daughter enjoys her new car. We truly appreciate your feedback!

March 31, 2021

Chelsea is great sale person and other teams. Thanks for good price for 2013 Nissan Altima and 500.00 off too. Also changing oil and filter, cleaning car. More

by Mikey605
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea , Joe Robinson, Parvaz Ramin, Emmet Obyrne, Luis Santana, Cheyenne Kunkle
Mar 31, 2021 -

Star Auto Mall 512 responded

Thank you for sharing your thoughts about your experience with Star Auto Mall 512. We appreciate your business and hope you'll enjoy your new Nissan Altima!

March 27, 2021

This dealership is great they took the time out to help me find what I was looking for and made sure that everything was straight before I walked off the lot More

by mauricemack79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2021 -

Star Auto Mall 512 responded

Maurice, Thank you for taking the time to write this review and let us know how Xavier and our team are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Star Auto Mall 512 are glad to have you as a customer.

March 22, 2021

The visit started very good.But after the sale was made everything went to xxxx real quick.I tried to call got no answers.left messages no response.stillwaiting to hear you. Not a very happy guy. Trying More

by Www.ederr1944edgar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Robinson, Cheyenne Kunkle
Apr 08, 2021 -

Star Auto Mall 512 responded

Hello Edgar, Please call us at 484-898-8100 and ask for Glenn. He is the Regional Manager and would like to find out what your issue is so he could try and resolve it. Thank you. Joe Robinson General Sales Manager (484) 898-8100

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