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Star Auto Mall 512

Bethlehem, PA

4.3
1,192 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,192 reviews

March 04, 2021

They let us take the car for a 90 minute test drive that included our mechanic inspection. Emmet our salesman was helpful in negotiating with Star mgmt to get our price. We even left w/o a deal and he kep More

by Dave S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Robinson, Emmet Obyrne
Mar 04, 2021 -

Star Auto Mall 512 responded

Thank you for choosing Star Auto Mall 512, your feedback and rating mean a lot to us. We're sorry that the paperwork took longer than expected. We're glad Emmet was able to help, and we hope to see you again! Congratulations on your new vehicle, Dave!

February 28, 2021

Overall great service could use a bit more attention to vehicle maintenance checks.i was happy with vehicle purchase and delivery was outstanding precise and online. More

by flaviusvasile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Robinson, Emmet Obyrne
Mar 01, 2021 -

Star Auto Mall 512 responded

Thanks for sharing your thoughts about your experience with Star Auto Mall 512. We appreciate your business and hope to see you again soon!

February 27, 2021

This was the second car I purchased from Star, and once again i was pleasantly pleased. Paul in finance, Joe the sales manager and of course my salesman, Emmet were all great. Very entertaining as well. Ha More

by Kiralynnsdaddy1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe, Paul., Parvaz Ramin, Emmet Obyrne, Luis Santana
Mar 01, 2021 -

Star Auto Mall 512 responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Paul, Joe and Emmet here at Star Auto Mall 512.

February 24, 2021

Very helpful with the purchase tim and neileen were very helpful and help put everything together for me they were also very friendly and help me get the car More

by LOBSTER802000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neileen and tim
Feb 24, 2021 -

Star Auto Mall 512 responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

February 24, 2021

Walking in felt very welcoming and friendly staff very helpful with all questions that I had, I was very entertained while going thru the process More

by 1606lopezboyz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Robinson, Cheyenne Kunkle
Feb 24, 2021 -

Star Auto Mall 512 responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Star Auto Mall 512.

February 23, 2021

Was unhappy several times had to bring vehicle back because not fixed correctly. Service department staff were very friendly and willing to help in anyway but service work not good Had to bring back t More

by wsparker09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Xavier White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carolita in service , Joe Robinson, Parvaz Ramin, Emmet Obyrne, Luis Santana, Cheyenne Kunkle
Mar 12, 2021 -

Star Auto Mall 512 responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Joe Robinson General Sales Manager (484) 898-8100

February 22, 2021

Hands down the best dealer I been to in pa. I went to a few other places and didn’t have any luck. I went there and it was no wait .. I was able to find a great car and they was willing to work with me and More

by Kamya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Robinson, Parvaz Ramin
Feb 22, 2021 -

Star Auto Mall 512 responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe and Parvaz met your expectations. Thank you again for choosing Star Auto Mall 512, we look forward to having you as one of our valued customers for many more years to come!

February 21, 2021

I would highly recommend stopping here. They have a huge selection. I had a modest budget to work with and they accommodated me no problem. Arron was very helpful and easy to deal with. They don’t push More

by wpmrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Robinson, Parvaz Ramin, Emmet Obyrne, Luis Santana, Cheyenne Kunkle
Feb 21, 2021 -

Star Auto Mall 512 responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 21, 2021

perfect in every category !!! Luis is one of the best if not the best couldn’t have made this process any better or easier thank you!!! More

by Aj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Santana, Luis Santana
Feb 21, 2021 -

Star Auto Mall 512 responded

Here at Star Auto Mall 512, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Luis, and it was a pleasure having you at the dealership. We appreciate your review!

February 20, 2021

This dealership was wonderful I told them exactly what I wanted and they came up with a way to make it happen. I would recommend this place to everyone I know! More

by ShaniquaJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Robinson
Feb 21, 2021 -

Star Auto Mall 512 responded

Thank you so much, Shaniqua, for your kind words, and for taking the time to leave us this wonderful feedback!

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