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Star Auto Mall 512

Bethlehem, PA

4.3
1,181 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,181 reviews

August 25, 2020

Honest on-line description of the vehicule I selected at a fair price. Joe is totally commited to customer support , which made it a pleasurable experience More

by Albert
Recommend Dealer
Yes
Employees Worked With
Joe Robinson, Parvaz Ramin, Cheyenne Kunkle, Bob Burak
Aug 25, 2020 -

Star Auto Mall 512 responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Congratulations on your new vehicle!

August 25, 2020

Customer service was great. It did take longer time until my car was officially ready. But Robin was able to send me updates on the car. And Was very helpful on the process of finding my first car. More

by Moet Hamilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Robin Singh
Aug 26, 2020 -

Star Auto Mall 512 responded

Moet, Thank you for sharing your experience with us! We're happy to hear it went well working with Robin and hope you enjoy your new vehicle. We truly appreciate your feedback!

August 25, 2020

Great dealer Zach was very helpful for me to find a car that I liked and he worked with me . Thank you for all your help . Great Service More

by Johnny122499
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Simmons
Aug 25, 2020 -

Star Auto Mall 512 responded

Johnny, Thank you for choosing Star Auto Mall 512, your feedback and rating mean a lot to us. We're glad that Zach was able to help, and we hope to see you again!

August 24, 2020

This was honestly one of the experiences I've had buying a car. People were nice and caring and worked with my budget. Very great experience More

by mellikafitzpatrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Simmons
Aug 24, 2020 -

Star Auto Mall 512 responded

Thank you, Mellika.for sharing your thoughts about your experience with Star Auto Mall 512. We appreciate your business and hope to see you again soon!

August 23, 2020

Great car buying experience! Tianna is knowledgeable and really well organized. She was able to get me in the car I wanted at the price I wanted. All my paperwork was ready when I arrived and I was on the More

by Christina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tianna Williams
Aug 23, 2020 -

Star Auto Mall 512 responded

Thank you so much, Christina, for your excellent review! We are so glad that Tianna had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

August 23, 2020

No one wearing masks inside the sales room. Had to negotiate outside. Very unorganized. Couldn't find keys or cars! Got my price after much suffering. More

by woodj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Burak
Sep 10, 2020 -

Star Auto Mall 512 responded

Hello, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending me a message so I can learn more about your visit? Joe Robinson General Sales Manager (484) 898-8100

August 22, 2020

Zach was very polite and helped me get the car I wanted for the down payment I wanted. He was very friendly and the process was made pretty easy. More

by krubinelectric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Simmons, Bob Burak
Aug 23, 2020 -

Star Auto Mall 512 responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Zach here at Star Auto Mall 512.

August 22, 2020

The only thing I didn’t like much is what you guys not certified the cars or make shure the car is in very good condition like everything works good More

by tatorydo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Robinson, Larry Gebert, Cheyenne Kunkle, Bob Burak
Aug 22, 2020 -

Star Auto Mall 512 responded

Thank you so much for your review and for choosing our dealership! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 21, 2020

Zach Simmons was the one we trusted to buy our car from, and we could not be happier! I highly recommend you choose Zach, too! More

by B Holls
Recommend Dealer
Yes
Employees Worked With
Zach Simmons
Aug 22, 2020 -

Star Auto Mall 512 responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Star Auto Mall 512, we look forward to having you as one of our valued customers for many more years to come!

August 21, 2020

The staff were so friendly, informative, patient just an overall great experience & so many beautiful cars! I would highly recommend Star Auto Mall! Ask for Luis! More

by Sakinah.banks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Robinson, Luis Santana, Cheyenne Kunkle, Bob Burak
Aug 22, 2020 -

Star Auto Mall 512 responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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