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Star Buick GMC

Easton, PA

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1,395 Reviews

260 Country Club Road

Easton, PA

18045

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Showing 1,395 reviews

September 20, 2013

I live in New York City and have always purchased my vehicles in Pennsylvania. The cost of the cars may be the same or even a bit less, but one of the main reasons is customer service. This was my f More

by pits
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Gruhler
Sep 23, 2013 -

Star Buick GMC responded

Thank you for the review, Carmela! It's great about your experience with our sales team, and I'm glad that Pat was able to get you behind the wheel of a vehicle you truly enjoy. GM's vehicles always have the latest in technology, so it's good to have someone knowledgeable to show you the ropes. We look forward to working with you again! Robert Grow (610) 258-3800

August 20, 2013

Hi my name is Chris Tucker. My wife Jennifer and I visited the dealership on 8/19/ 2013 looking for a new car. We didn't have a GMC in mind but thought we'd check them out. We walked in the dealership More

by cgtucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos Nascimento
Aug 21, 2013 -

Star Buick GMC responded

Thanks for your review, Chris! We are glad to hear that Marcos was able to provide a great experience for you and your wife! He is great at answering questions and finding the perfect vehicle for his customers. We thank you for coming in to see us, and we hope you are loving your new vehicle! Let us know if there's anything else we can do for you! Robert Grow (610) 258-3800

August 17, 2013

I came to Star to service my 2007 GMC Envoy, and while waiting I met Pat Gruehler. I decided to see if I could trade in my Envoy, and she made it happen. She is a great person, and I felt so comfortable More

by VirgoX8
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Gruhler
Aug 19, 2013 -

Star Buick GMC responded

We're glad that Pat was able to help you trade your Envoy! She is an excellent employee, who truly goes above and beyond for her customers! It's great that you never felt pressured to purchase. Thanks for coming in to see us, and please let me know if there's anything else we can help you with! Robert Grow (610) 258-3800

August 07, 2013

Once my Camaro hit the 10-year mark, I was on the hunt for a new vehicle. After browsing every make and model online, reading reviews and visiting dealerships, I set my heart on the GMC Terrain for it's c More

by abr1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos Nascimento
Aug 08, 2013 -

Star Buick GMC responded

Thanks for your review! We're happy to hear that Marcos was able to give you more information on the GMC Terrain and help you make an informed decision! He is great to work with, and really looks out for his customers. It's great that you are happy with your vehicle, and we thank you for coming in to see us! Let us know if there's anything else we can help with! Robert Grow (610) 258-3800

August 04, 2013

I have purchased many cars and motorcycles in my life. My recent purchase of both a car and a motorcycle from the Star dealership in Easton, PA was the best dealership experience I have ever had. They did an More

by lantar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos Nascimento
Aug 05, 2013 -

Star Buick GMC responded

Thank you for your wonderful review! We are thrilled to hear that our team gave you a great experience with us, and that everything went so smooth. Marcos is an excellent employee who truly goes above and beyond for his customers. We hope you are enjoying your new purchase, and please let us know if there's anything else we can do for you. Sincerely, Robert Grow (610) 258-3800

July 24, 2013

Great experience! Dale Edgar went out of his way to get my truck inspected in very short notice. This type of customer service is greatly appreciated. Will certainly work with Dale and Star Buick GMC in th More

by Vincemanganiello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Edgar
Jul 25, 2013 -

Star Buick GMC responded

Thanks for your review! We are glad to hear that Dale went above and beyond for you to provide a great experience. Customer Service is our top priority, and we're glad that you could see that we take pride in our work! Thank you for coming in to see us, and we hope your vehicle is running great! Thanks again, Robert Grow (610) 258-3800

July 18, 2013

After spending $1000 for transmission repair the vehicle came back worse than when I dropped it off. Attention to detail was awful. Received the car back and a rubber flap was hanging down. Incomplete work More

by lemonGMC
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Porcaro
July 01, 2013

I walked into Star Buick GMC very nervous, never having bought a new car before and I didn't know what to expect. I met Mr. Landis a couple of days before and he told me to come and look. He had us meet wi More

by pstrawn66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos Nascimento
Jul 02, 2013 -

Star Buick GMC responded

Thanks for saying so many kind words about Star Car! We appreciate the 5 stars and are very happy to hear that your recent visit to our dealership was an enjoyable one. Greg and Marcos are valued teams member and it is excellent to learn that they provided you with informative and helpful assistance. Congrats on the awesome new Terrain! If you have questions about it, please contact us right away. We look forward to serving you again and hope that you'll follow us on Facebook and Twitter to discover great deals! Best, Robert Grow (610) 258-3800

July 01, 2013

The dealership sold me a vehicle which had issues, after several phone calls I was able to make good with the situation. They did what they needed to do and I respect the effort they put into my situation. More

by WayDisappointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Smith
Jul 02, 2013 -

Star Buick GMC responded

Thank you for taking the time to give us feedback. We're thankful that we were able to address the issues with your vehicle. Your kind words regarding our efforts are wonderful to hear. We truly thank you for your business and patience throughout this matter. We're thrilled that you have recommended us as well! We hope to see you again and work with you in the future despite past difficulties. Thanks again, Robert Grow (610) 258-3800

May 15, 2013

It is always a pleasure to work with Doug Roat when we It is always a pleasure to work with Doug Roat when we are having our LaCrosse serviced by Star Buick. Doug always reviews the work that was com More

by tfgalles48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Porcaro, Doug Roat
May 16, 2013 -

Star Buick GMC responded

Thank you so much for taking the time to write this great five star review! Doug and Mark are both very valued and important members of our team and they will be glad to hear about this review. It makes me very happy to hear that we were able to resolve the issue with your steering column in a smooth and efficient manner. If you need anything else from us please let us know. Thanks again, we hope to see you again sometime soon! Sincerely, Robert Grow (610) 258-3800

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