
Star Buick GMC
Easton, PA
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Excellent seller Excellent car buying experience. Although the car was outside the dealers normal GMC/Buick experience, they offered complete turn key service for a v Excellent car buying experience. Although the car was outside the dealers normal GMC/Buick experience, they offered complete turn key service for a volvo. Would definitely do business with again More
Service Was checking on what I perceived as a suspension issue. Checked by mechanic and found to be nothing wrong. Explained the undercarriage to me and in Was checking on what I perceived as a suspension issue. Checked by mechanic and found to be nothing wrong. Explained the undercarriage to me and in fact showed me how everything was assembled properly. More
Adam works some magic I was referred to Adam at Star Buick GMC in Easton by a coworker who had also been referred. All of them have new trucks and kept telling me to get in I was referred to Adam at Star Buick GMC in Easton by a coworker who had also been referred. All of them have new trucks and kept telling me to get in touch with him, turn my old 100k mile beater, and he'd do everything he could to get me into a new truck too. This isn't some infomercial, not everything went as I had planned. I talked to Adam. The man is a straight-shooter and won't sell you something you can't afford. He also didn't try to put me into a car I didn't absolutely love. He made one thing clear, though: I was trying to buy a high-end truck (2018 GMC Canyon SLT) outside of my budget ($400/mo) and no amount of discounts would change that. That should be the end of this story, right? Well, Adam explained I could still get into that loaded 2018 GMC Canyon SLT and get close to my budget if I leased instead. Now, I was against leasing and he admitted it wasn't for everyone. But I drive 5mi. each way for work and take care of my vehicle. Adam and John explained everything regarding how a lease works, where the costs come from, and the fact that I could own the truck at the end of the lease if I chose to buy it. The example lease payment started at $492, but after factoring in my trade-in and giving me as many discounts as humanly possible, we were down to $394. Sure, the leasing company will win with their fees built-in to my payment, but if I decide to buy out the truck at the end of the lease, I maintain my investment. It is also likely that my truck will be worth thousands more than the $26k buyout due to how well GMC trucks seem to hold value. They showed me the invoice, they explained all the numbers, and after some negotiation they gave me hundreds more for my trade than the KBB dealer trade-in value said. There were zero gimmicks or hidden tricks. They even threw in a bed liner when they saw I was concerned about scratches. These are good people. They didn't pressure me but they had answers to all of my questions so quickly that I found myself wondering if that's how easy it actually is to buy a car. And it is. Thanks, guys. More
Good service Dough Roat has been my service contact for over 20 yrs and has always handled needed repairs for my two GM cars to my satisfaction. Dough Roat has been my service contact for over 20 yrs and has always handled needed repairs for my two GM cars to my satisfaction. More
Easy car buying Adam made a used car purchase an easy no pressure experience. We got a great car at a good price. I never enjoy buying a car but this was pain free. Adam made a used car purchase an easy no pressure experience. We got a great car at a good price. I never enjoy buying a car but this was pain free. More
A Good Experience This time I brought my car in for state inspection, for which I was not charged, and emissions testing. It was easy to schedule this at the time and d This time I brought my car in for state inspection, for which I was not charged, and emissions testing. It was easy to schedule this at the time and day I wanted. All staff were pleasant and professional. The waiting area is clean and comfortable, with many amenities. And I left with a freshly washed car! More
Great. Experience I had a wonderful experience. I went in and knowing what I was looking for and they gave me an even greater deal than I had expected. They were accomm I had a wonderful experience. I went in and knowing what I was looking for and they gave me an even greater deal than I had expected. They were accommodating to my schedule and had paperwork ready ahead of time which was so nice. More
Very pleased-3rd car from them & same excellent experience! This is the 3rd vehicle I've purchased from Star Buick GMC. I go to Dave every time, won't use anyone else. He his personable, understands that what This is the 3rd vehicle I've purchased from Star Buick GMC. I go to Dave every time, won't use anyone else. He his personable, understands that what I ask for is what I want and doesn't try to sell me on something else. Maybe its because we share the cop mentality, but I hate xx and being given the run around and I have yet to experience that from Dave. I knew exactly what I wanted and they met, actually exceeded my expectations. As long as GMC continues to make great cars and Dave is still my salesman, I wont purchase a vehicle from anywhere else. I highly recommend Dave and General Sales Manager Greg. My family has grown and with that we out grew our Terrain. T/hey got me out of that vehicle and into a New Acadia with a price better than what I had expected!! Very happy...Thanks Dave and Greg. Read Less More
star gmc Doug is a great service person - been our advisor for 20+ years cares about satisfying his customers & delivering as promised good with getting you in Doug is a great service person - been our advisor for 20+ years cares about satisfying his customers & delivering as promised good with getting you in as requested More
Great customer service! We had started our search for a car on line. I came across this pretty Ford taurus, but it was 3 and a half hours away. I contacted Rachel at Star Bu We had started our search for a car on line. I came across this pretty Ford taurus, but it was 3 and a half hours away. I contacted Rachel at Star Buick. She said she thought it was being purchased by someone else and she would get back to me. Well a week later she called and said it was indeed available. I told her we were quite a ways away and was very interested. We discussed price and how much I wanted to give. She called me right back and I told her would be there on Saturday. We started out early in the morning and drove right to the dealership. We were met in the lot by Adam. He found us a parking space right up front and said let get you to the restrooms!! He offered us drinks and we met Rachel. My husband tried out the car and it was everything we were expecting! Clean well taken care of. We even got to meet the previous owner, who happened to work there! We got to ask him lots of questions! All this time being pampered by Adam. Bringing us more drinks and telling us where the best places to eat locally. The transaction went very smoothly!! It was fast easy by far the best car purchase we ever had!! We were sent off by many staff! It was a great day all together! I would recommend this dealership, the online staff and of course Adam for making us feel like family!! More