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Star Chrysler Jeep Dodge Ram

Queens Village, NY

4.4
1,810 Reviews

211-10 Jamaica Ave

Queens Village, NY

11428

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Showing 1,810 reviews

February 18, 2020

Excellent experience! Fabián and Roman helped me get into a new car and I was able to pick it up the next day with no hassle! More

by CHRISTOPHERCONTINO
Recommend Dealer
Yes
Employees Worked With
Fabián, Roman
Feb 19, 2020 -

Star Chrysler Jeep Dodge Ram responded

Christopher - thank you for the wonderful review! We hope to see you again soon!

February 18, 2020

Everytime I come Teresa treats me oustanding courtesy and professionalism. You dont realize the length of time that passed. She creates a friendly atmosphere. Fantastic! More

by IDAMAETAWANA
Recommend Dealer
Yes
Employees Worked With
Teresa Hynes.. Front desk service dept.
Feb 19, 2020 -

Star Chrysler Jeep Dodge Ram responded

Thank you for the kind words. We appreciate it and look forward to working with you again in the future!

February 15, 2020

Dealership is awesome except that we cannot see any Auto racing or Dodge Infomercial in the waiting area. They have static displays but no video content. More

by John
Recommend Dealer
Yes
Employees Worked With
Theresa in Service was awesome., Leon Rai
Feb 17, 2020 -

Star Chrysler Jeep Dodge Ram responded

John - We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (844) 291-4802

February 15, 2020

I went there to get a simple oil change on my 2017 jeep Customer service a week later the jeep leaking oil spent $800.00 not good they should put cameras in garage where they are repairing cars More

by Mensol
Recommend Dealer
No
Employees Worked With
Louis senatore
Feb 17, 2020 -

Star Chrysler Jeep Dodge Ram responded

Mensol - We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (844)291-4802

February 13, 2020

This my second time using star and it’s an amazing place ,Leon and Ramon took care of me thanks a lot guys ,star is my place for new or use car More

by PhillyPhil
Recommend Dealer
Yes
Employees Worked With
Leon Rai
Feb 13, 2020 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future!

February 12, 2020

the tire pressure ligt is on, this is paid and charge the tire pressure light is on, this is paid and charge listed on my bill. We have to pick up the car to use on the night. Called Mr. Lou about it. It More

by kyfung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lou
Feb 13, 2020 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

February 11, 2020

Checked in for oil change 7:40am and received my jeep back at 9:22. head light not working. Yet the report after I paid for the oil change started lights were checked. Had to pay additional. Not cool! F More

by AHARVEY60
Recommend Dealer
No
Employees Worked With
Don't know their names.
Feb 12, 2020 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

February 08, 2020

Terrible service. My jeep was towed in on a Monday and it took them three days too notify me that my jeep just needed a battery replacement. I had too constantly too tell them i needed too know what was wron More

by Rossy2bettygon2220
Recommend Dealer
No
Employees Worked With
Angela
Feb 10, 2020 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

February 08, 2020

The initial visit was encouraging. I found a used vehicle that I liked. Then the experience deteriorated after. First the Sales man promised new tires but gave me the car at night with the original t More

by O.douglas
Recommend Dealer
No
Employees Worked With
They know who they are :-(
Feb 10, 2020 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

February 06, 2020

I was really skeptical about coming here at first. I read so many horrible reviews online but I really needed to take my car in so I went anyways. Once I arrived I was assisted by a wonderful woman by the na More

by CEHLEEBELLE
Recommend Dealer
Yes
Employees Worked With
Shak was great too! , Juan Arevalo
Feb 07, 2020 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for the kind words! We appreciate it and look forward to working with you again in the future!

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