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Star Chrysler Jeep Dodge Ram

Queens Village, NY

4.2
1,810 Reviews

211-10 Jamaica Ave

Queens Village, NY

11428

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Showing 1,810 reviews

November 30, 2019

Long time, issue not fixed They told me to take my car in Monday morning so I was there at 6:30 am to drop off. Was called later that day and told the car wasn’t started and wil More

by Lenityfs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Jan 27, 2020 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (844)291-4802

November 28, 2019

The service Manager Terry Terry a.k.a Teresa was an outstanding service manager. She kept me informed step by step on my car. I had a bad electronic throttle. She assured me a More

by WisewayneII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa
November 27, 2019

High level Maintenance The service staff at Star is always professional and courteous while my car is being repaired in a timely manner. Whatever I need to know about the ca More

by REDBARRYN953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Hynes
November 25, 2019

Problem was fixed all working perfect. My radio wasn't working properly and they ordered a new one and replaced it .didn't need to argue . Teresa coordinate it perfectly. The only down s More

by Ben.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Teresa
November 24, 2019

I was taken care of right away and everything was explained Terry greets you when you check in and explains what your car needs a s what to expect. She goes over prices with you up front and doesn't push you in More

by Russell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
November 22, 2019

Very pleasant experience I had a recent issue with my car. I called my warranty company for my car and was told to take it in to the dealership. I made my 1st appt at Bayside More

by madcorlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Hynes
November 19, 2019

Very good salesman Because I brought the car with no problems everything worked out for me thanks yet after driving the car it’s probably the best one yet More

by Officialjune
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Arevalo
November 19, 2019

Customer This was my best experience with a dealer the Manager was very polite and helpful I would recommend anyone to do business with this dealer they will a More

by savitrie10468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Rai
November 19, 2019

Good service I lease my first Jeep in 1997, then buy it. I buy a 2011 Jeep and still own it. All my Jeep servicing is done here. Now I lease a wrangler. Visiting More

by shazally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Arevalo
November 17, 2019

Helpful staff The staff at in the service department serve their customer with respect and try to help their customer with everything they need along with great pri More

by BIFROOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa
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