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Star Chrysler Jeep Dodge Ram

Queens Village, NY

4.4
1,810 Reviews

211-10 Jamaica Ave

Queens Village, NY

11428

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Showing 1,810 reviews

October 20, 2019

Didn’t fix car My car was having engine trouble and was serviced at Star for 9 days. When the car was returned I was charged $400 and the engine light was still on. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lou
October 19, 2019

Oil Change on a Friday Service staff communicated well, Service waiting area was clean (tv kept freezing up). The best part was Service accepted the car at the appointed tim More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Rai, Rob Caballero
October 15, 2019

My experience was good. The overall experience was good, the place was clean, the service rep was kind, knowledgeable, professional, and the wait wasn't too bad either. The More

by Ernie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember?, Rob Caballero
October 15, 2019

It was much better than the last time I came I have given the 5 star rating because,compared to the last time I went. This time was great. The last time i waited over five hours for an oilchange More

by PABRAHAM1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela
October 14, 2019

Service dept I like that I can make an appointment to have work done on my vehicle in the same day and don't have to leave it for servicing. Teresa is a hard worke More

by Mod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa
October 12, 2019

Rob the Mgr is great guy extremely customer oriented Rob found exactly the car I was looking for great customer oriented skills...... The sales associate jaun was extremely helpful and very nice to my ch More

by Joe Dallas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Arevalo, Rob Caballero
October 12, 2019

Went for a recall Theresa was quite helpful and made sure I was well taken care of. The process was quick and easy and it didn't taken incredibly long for my issue to b More

by SBOURNE12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa
October 11, 2019

Great customer service The staff was very professional. They greeted me as soon as I walked in and gave me the option of waiting in their lounge area which looked very cozy More

by Colombo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Rai, Mino Park, JC Paulino, Brian Perez, Juan Arevalo
October 11, 2019

Service The customer service was quality and the rep was professional and tried she best to find me a deal on 3 oil changes & 3 tire rotation. More

by Q
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashia Little
October 10, 2019

Greatness and surprising My experience here was great! Surprisingly quick too. They went out of their way to make sure I had everything I wanted. I shopped around and no one b More

by N.DIAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Arevalo
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