
Star Chrysler Jeep Dodge Ram
Queens Village, NY
Filter Reviews by Keyword
By Type
Showing 1,810 reviews
Oil changes Why does it have to take 2 & 1/2 hours for an Oil Change ? They need to have some people there only for oils changes ! Its doesn't make sense for some Why does it have to take 2 & 1/2 hours for an Oil Change ? They need to have some people there only for oils changes ! Its doesn't make sense for something that takes only about 30 minutes to do & u have to sit and wait 2 & 1/2 hours for. More
Awsome sales woman Rhakiya The sales woman was a pleasure to deal with. Very knowledgeable and patient. Understood and addressed my concerns. Rhakyia had me feeling very easy an The sales woman was a pleasure to deal with. Very knowledgeable and patient. Understood and addressed my concerns. Rhakyia had me feeling very easy and comfortable making such a huge purchase. More
Check engine light on They kept my car there for a couple of days to make sure my car was running back to 💯 and it happened.. the check engine light came on and my car w They kept my car there for a couple of days to make sure my car was running back to 💯 and it happened.. the check engine light came on and my car was losing power but brought to Star and they fixed the problem.. More
Amazing! Excellent service! Very helpful! Kind, considerate and thorough! I would definitely recommend this dealership to family and friends! Staff is polite, Excellent service! Very helpful! Kind, considerate and thorough! I would definitely recommend this dealership to family and friends! Staff is polite, diligent and well organized! More
Brake Senser. One sener light had been replace and they found out that they need three more. So I brought it back to have the other three put in. It took most of th One sener light had been replace and they found out that they need three more. So I brought it back to have the other three put in. It took most of the day but it is in good shape now. I thanks Terry for all her hard work for getting the necessary approval to get the job done. More
Disappointed Although the workers here are very kind and respectful I am so disappointed with the amount of time and lack of communication this service center had Although the workers here are very kind and respectful I am so disappointed with the amount of time and lack of communication this service center had with their client. Blame was consistently placed on the insurers and they continued to delay the time of pick up for the car. Would not bring my car back here again. More
An overall incredible customer experience!! Brian, Ray, and Kyle at Star are top notch. It was great to go in and have an incredible customer experience from the second I walked into the showro Brian, Ray, and Kyle at Star are top notch. It was great to go in and have an incredible customer experience from the second I walked into the showroom, working on the finances, and up until I drove home a couple days later in my new Ram 1500. This is the first time I bought a new vehicle and when all said and done felt very comfortable that I was given a very fair deal ... no hidden fees and they all took the time to answer all my questions. Kudos to Brian, Ray, and Kyle, they make a great team! More
Phenomenal Service I went to Star Dealership to inquire about a 2019 Jeep Compass. I was greeted at the door by Zaire and he provided exceptional service. He was adamant I went to Star Dealership to inquire about a 2019 Jeep Compass. I was greeted at the door by Zaire and he provided exceptional service. He was adamant about making sure I received the best deal on the car. I am very grateful to have received such great service on my first car: More
Fast and Courteous! Star has always been very consistent with how your treated... They get to the problem , make recommendations and it’s up to you to move forward. Being Star has always been very consistent with how your treated... They get to the problem , make recommendations and it’s up to you to move forward. Being a woman you know your taken advantage of . Look no further these guys are fair and reasonable.. And their local!! Thank you Star.. for helping me. More
Zaire was amazing! Zaire was professional, courteous, and knowledgeable! He gave us trustworthy information regarding the our car if interest. We felt comfortable in his Zaire was professional, courteous, and knowledgeable! He gave us trustworthy information regarding the our car if interest. We felt comfortable in his care. Zaire is truly an asset to Jeep. More