
Star Chrysler Jeep Dodge Ram
Queens Village, NY
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Continue to bait you after the sale...? I bough my car from this Star dealership. The car itself is great, my final cost could have been cheaper since I had a discount off of the manufacture I bough my car from this Star dealership. The car itself is great, my final cost could have been cheaper since I had a discount off of the manufacturers price but it is what it is. Since 2013 when I purchase my brand new car, I have gone to Star for service. At my second oil change, I informed that I an issue with the brakes which were making a squeaking noise and it felt and sound a little rough at times. I was told at time they would look at it, which it seems they did since the reply was that they are OE parts so they are going to squeak but they are good! Ok cool, I work with OE part company so I have faith...However my next visit, same complaint and told they were fine, a few months after brake light starts to come on momentarily when stopped at a light or something then disappear when drive. I had take my car in for service because of the throttle again at that time mentioned brake light, comment was no problem. Now each time I was under warranty, now just a month ago my brake light comes on and low and behold the roughness I felt and heard was now a loud grinding noise. I'm no car expert but surely knew there was something wrong with my brakes. Makes me wonder if they actually checked them or if the person didn't know what they were doing. Not mention that I failed inspection because of my during my last inspection at one of large retail places and when I went to Star they passed me and did not mention tires. Now at present with the brake issue, low and behold I need FOUR NEW TIRES because my tires have no stop...???? More

Great experience no complains! Today Dec 18th at 4.30pm, I got my brand new Jeep Compass 2019 an early upgrade to my other Jeep which would expire soon. Leon, the sales rep who too Today Dec 18th at 4.30pm, I got my brand new Jeep Compass 2019 an early upgrade to my other Jeep which would expire soon. Leon, the sales rep who took care of all the paper work has a good personality and mannerism as he conducted his business in a highly professional manner. I gave him my highest respect and honor for a job well done, because he assisted me every step of the way and never got upset if I asked the same question more than once. Its not the first time that I met Leon, but his eagerness to serve speaks for itself. Thank you Leon, I love the new Jeep and best wishes to you and family for the new year. God bless, peace!! More
Zaire Excellent service and hard work by Zaire core. It is a great time working with this young man. Thank you so much for all your help. Excellent service and hard work by Zaire core. It is a great time working with this young man. Thank you so much for all your help. More
Friendly experience I went to a few other places to trade in my Ram and get a jeep but i wasnt comfortable until i went to STAR JEEP. So a friend took me there. When i wa I went to a few other places to trade in my Ram and get a jeep but i wasnt comfortable until i went to STAR JEEP. So a friend took me there. When i walked in there with my mom we met Leon. Such a cool down to earth guy. We talked about so many stuff, we bacame friends and didnt feel like i was there buying a vehicle. Even my mom wants to go back and trade in her car now and buy something from him. Anyways just go to 🌟 star Jeep and just ask to see Leon Rai. You wont regret it. Thank you leon. See you soon. More
Lower Monthly Payments I traded my 2014 Dodge Journey and put down $4000.00 on this deal and I felt that the dealership should work harder to lower the car payments. It’s no I traded my 2014 Dodge Journey and put down $4000.00 on this deal and I felt that the dealership should work harder to lower the car payments. It’s not about giving the dealership a huge commission at the buyers expense. Not happy about that!! What did I put down $4000.00 for? It really didn’t make a difference. $535.00 a month is Too high. The deal was not a good deal! When does the customer come first??? I would like to thank Leon for his hard work in getting me the best deal he could! He is diligent and hard working employee and deserves recognition! More
Thank you for your service on my Jeep, runs and drives beautifully now, Big hug to Service Advisor Teresa Hynes & Service Mechanic,Thank you again 👍🏼 for your service on my Jeep, runs and drives beautifully now, Big hug to Service Advisor Teresa Hynes & Service Mechanic,Thank you again 👍🏼 More
Lucky to find them ! In special the financial manager(Asian) I recommend them !🙏 they are the best ! Both of them JC and The financial manager who we work with ! We love them and they are really nice persons🙏! I recommend them !🙏 they are the best ! Both of them JC and The financial manager who we work with ! We love them and they are really nice persons🙏! More
Great! Considering its a car dealer and they have to deal with a lot of different customers and many different issues that they bring in, my customer care pe Considering its a car dealer and they have to deal with a lot of different customers and many different issues that they bring in, my customer care person Terry was awesome. She told me every thing I needed to know, she looked up information for me and was spot on with the time that it was going to take to fix the issue I was having with my Jeep. Thanks!!! More
Great Customer Service !!! Great Customer Service. Went to put in new door panels for my 2016 Chrysler 300S and from beginning to end it was a great experience. Great Customer Service. Went to put in new door panels for my 2016 Chrysler 300S and from beginning to end it was a great experience. More
Terry was helpful I had my van fixed there. It took a little while because it was understaffed but Terry was very helpful. She got he job done. I had my van fixed there. It took a little while because it was understaffed but Terry was very helpful. She got he job done. More