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Star Chrysler Jeep Dodge Ram

Queens Village, NY

Overview
Reviews
4.2
1,810 Reviews
Call Dealership (929) 357-2692
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211-10 Jamaica Ave

Queens Village, NY

11428

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Showing 1,810 reviews

August 13, 2022

The dealership had my car for repairs for a week with no curtesy car available. More

by Reginab8900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marcos
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August 12, 2022

Unsatisfactory service to the highest power; will never choose this company again. The service agent jennie was not reliable in getting my vehicle fix. More

by jamalantoine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennie, Zachary Lintz
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August 11, 2022

This dealership provides excellent service customer service listens to you makes sure your vehicle is in great hands and doesn't have you waiting all day star Chrysler derserves to be rated #1 More

by DIMPLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Suruj
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Aug 11, 2022 -

DIMPLES responded

Thank u star Chrysler for being number one

August 11, 2022

This dealer is very good and they performed go job. I will come back again More

by Libiaescobar61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Jerez
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August 10, 2022

Very professional and very helpful would recommend to family and friends and return for my next vehicle. More

by ketwaroo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damien Reddick
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August 09, 2022

I love my star Chrysler jeep dealership very pleasant and very respectful I would recommend everyone to here keep up the great job Thank You Euginia Traynham More

by euginiatraynham@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tequan Grant
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Aug 11, 2022 -

euginiatraynham@gmail.com responded

I give star 10

Aug 11, 2022 -

euginiatraynham@gmail.com responded

Mr Grant was very pleasant and very respectful I would recommend my family and friends to him I ask questions about my vehicle he was on point and I appreciate that, and he took time out to make sure i was happy customer😉😉😉😉

Aug 11, 2022 -

euginiatraynham@gmail.com responded

Everything was great everybody was helpful on the first day Thank for everything 🙂🙂🙂🙂🙂

Aug 11, 2022 -

euginiatraynham@gmail.com responded

Mr Grant and all dealer was great too Thank You star Chrysler jeep ram dodge for being my number 1

Aug 11, 2022 -

euginiatraynham@gmail.com responded

🙂🙂🙂🙂🙂🙂🙂🙂🎈🎈🎈🎈🎈🎈🎈🎈🎈

Aug 11, 2022 -

euginiatraynham@gmail.com responded

🎈🎈🎈🎈🎈🎈🎈🎈🎈🎈🎈🎈🎈🎈🎈🎈

August 07, 2022

Staff friendly and helpful very satisfied with service. Would definitely go again. Recommended. Wasn't there all day as I expected. More

by javy44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept.
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August 04, 2022

This a good dealership to take your car to for good service and attention. Fix your in a timely fashion. More

by wwright723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Sanchez
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August 04, 2022

Worked with Milton and he was great. He was very patient and explained the whole process to my husband and I. We are so thankful for Milton and star Chrysler for making it happen More

by Isa1516alcivar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Rai, Milton Jerez, Mike Cruz
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August 04, 2022

We brought our car with problems they asked for 350+ They did nothing in 1 day they also were asking for a diagnosis we already knew the problem More

by Gokhan Terzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leon Rai, Tequan Grant, Damien Reddick, Jhonatan Rubio, Milton Jerez, Mike Cruz, T'Tianna Avent, Cammy Hernandez, Zachary Lintz, DIANA LLAJCEVIC
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Aug 04, 2022 -

Star Chrysler Jeep Dodge Ram responded

Hi Gokhan we apologize for your negative experience, however I feel the need to clarify. Our labor rates are posted for transparency and our pricing is based off the amount of time it requires to repair the concern. Unfortunatlely we nor can anyone take other shops/peoples diagnosis the same as a Dr wouldn't perform a medical procedure or prescribe medication on the patients recommendation. We have factory trained technicians with decades of experience and many specialized tools in order to repair these vehicles.

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