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Star Chrysler Jeep Dodge Ram

Overview Reviews (1,810)

Star Chrysler Jeep Dodge Ram

Name: Star Chrysler Jeep Dodge Ram
Address: 211-10 Jamaica Ave, Queens Village, NY, 11428, US
Telephone: (929) 357-2692
Rating: 4.2

4.2

1,810 Reviews

211-10 Jamaica Ave, Queens Village, New York 11428

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Sales: (929) 357-2692

Parts: (929) 538-3524

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Star Chrysler Jeep Dodge Ram

Queens Village, NY

Overview

Reviews

4.2

1,810 Reviews

Call Dealership (929) 357-2692

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211-10 Jamaica Ave

Queens Village, NY

11428

Directions

4.2

1,810 Reviews

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View 4 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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View 4 Awards

Overview Reviews (1,810)

Contact Star Chrysler Jeep Dodge Ram

Sales: (929) 357-2692

Parts: (929) 538-3524

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Showing 1,810 reviews

July 21, 2022

SERVICE VISIT

They were short staff and it consumed my whole day. Definitely they need to hire people. Definitely they need to hire people. More

by Bridgetteholm1

Verified Customer

Customer Service

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Friendliness

Price

Recommend Dealer

Employees Worked With

Service department

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Jul 21, 2022 -

Star Chrysler Jeep Dodge Ram responded

Thanks for the review Bridgette and we agree. We are in the process of trying to add additional staff so that we can service our customers better and more efficiently. We appreciate the feedback and look forward to providing a higher level of service on your next visit.

July 17, 2022

SERVICE VISIT

Dealer is very shady. They don’t honor warranties that they sold you. When I received my car back it was missing parts and not put back together properly. They don’t honor warranties that they sold you. When I received my car back it was missing parts and not put back together properly. More

by S34NKOHL

Verified Customer

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Recommend Dealer

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Service

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Jul 20, 2022 -

Star Chrysler Jeep Dodge Ram responded

This is a service department review. Not a sales showroom review. Thank you

July 16, 2022

SALES VISIT - USED

I had a really great experience buying my new Jeep. The sales person and the whole sales team was very helpful and accommodating. The sales person and the whole sales team was very helpful and accommodating. More

by mzkyzer

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Leon Rai, Jhonatan Rubio

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July 15, 2022

SALES VISIT - NEW

Zack went above and beyond and is a man of his word. I will use Star in the future I will use Star in the future More

by Fiveohh313

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Zack, Damien Reddick, Cammy Hernandez

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Jul 15, 2022 -

Fiveohh313 responded

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July 14, 2022

SERVICE VISIT

SCAMMERS! ! They wanted me to pay for labor hours that wasn’t even done yet. The labor would have been 1 hour but they charged me for 4 hours. Yea I will keep w ! They wanted me to pay for labor hours that wasn’t even done yet. The labor would have been 1 hour but they charged me for 4 hours. Yea I will keep we going back there. They over charge. Scammers oh and the part they were charging me they over charged for a factor part too. I found the same one for hundreds less. SCAMMERS!!!! More

by stewartvanessa08

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

M/A

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Jul 15, 2022 -

stewartvanessa08 responded

SCAMMERS! ! They wanted me to pay for labor hours that wasn’t even done yet. The labor would have been 1 hour but they charged me for 4 hours. Yea I will keep we going back there. They over charge. Scammers oh and the part they were charging me they over charged for a factor part too. I found the same one for hundreds less. SCAMMERS!!!!

July 06, 2022

SALES VISIT - NEW

Excellent service very clear about all the charges no hidden charges very helpful and straightforward hidden charges very helpful and straightforward More

by George

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jhonatan Rubio, Mike Cruz

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Jul 11, 2022 -

Star Chrysler Jeep Dodge Ram responded

Thank you for rating Star Chrysler Dodge Jeep Ram! We appreciate it and look forward to working with you again in the future!

July 06, 2022

SERVICE VISIT

Very thankful the manager allowed me to come in without an appointment and was able to find the problem with my vehicle. Very thankful for all he’s done. an appointment and was able to find the problem with my vehicle. Very thankful for all he’s done. More

by eon9452

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Manager K.

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Jul 11, 2022 -

Star Chrysler Jeep Dodge Ram responded

Thank you for rating Star Chrysler Dodge Jeep Ram! We appreciate it and look forward to working with you again in the future!

July 03, 2022

SERVICE VISIT

From service advisor to manager and general manager never return my call service and communication was absolutely disgusting return my call service and communication was absolutely disgusting More

by jeanbjasmin

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

Leon Rai

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Jul 05, 2022 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

July 03, 2022

SERVICE VISIT

Had a service appointment. Took a while to get appointment but my service was fast. Reps were friendly and helpful. Took a while to get appointment but my service was fast. Reps were friendly and helpful. More

by Vanessaramoutar

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Do not know

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Jul 03, 2022 -

Vanessaramoutar responded

Had a service appointment. Took a while to get appointment but my service was fast. Reps were friendly and helpful.

July 01, 2022

SERVICE VISIT

Awesome customer service! You are given timely updates on your vehicle as you wait!Great service! You are given timely updates on your vehicle as you wait!Great service! More

by emmanacon

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Advisor!

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Jul 11, 2022 -

Star Chrysler Jeep Dodge Ram responded

Thank you for rating Star Chrysler Dodge Jeep Ram! We appreciate it and look forward to working with you again in the future!

Star Chrysler Jeep Dodge Ram

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