Star Chrysler Jeep Dodge Ram
Queens Village, NY
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PLEASE STAY FAR AWAY FROM THIS BUSINESS! !!!!!!!!! Absolutely the worst service department in the world. They have had my 2011 Dodge Grand Caravan that has a lifetime warrentee from Mopar !!!!!!!!! Absolutely the worst service department in the world. They have had my 2011 Dodge Grand Caravan that has a lifetime warrentee from Mopar for the last 12 weeks (Since March 25, 2022) and haven't even filed a claim to replace the fully covered transmission under warrentee. I have made dozens of calls to the service manager and after giving me three different names he just tells me "if you don't like it take your mini van someplace else" No one responds to calls and when I try to contact someone above the service manager I get hung up on. My disabled wife and daughter need this vehicle for transportation but the service manager didn't care when I told him. PLEASE STAY FAR AWAY FROM THIS BUSINESS!!!!!!!!!! More
I was charged for an incomplete job. I came in due to a message flashing in my dashboard that the radio needed service. I paid for the service. the message is still there. I came in due to a message flashing in my dashboard that the radio needed service. I paid for the service. the message is still there. More
Advisors are a bunch of jokers and not very knowledgeable on what they are advising on .I will not take my vehicle there to get my tires rotated nor will I ever buy another vehicle from there or recommend Th on what they are advising on .I will not take my vehicle there to get my tires rotated nor will I ever buy another vehicle from there or recommend This dealership to anyone . More
Worst customer service ever! I would never recommend anyone to come here. My vehicle has been there for a month now. I have called several time to get an update and no one knows I would never recommend anyone to come here. My vehicle has been there for a month now. I have called several time to get an update and no one knows anything. I have already paid for the service of my vehicle because they claimed it was finished twice already but yet my car is still there. They were paid by me and my warranty already and yet my car still isn't of priority for the job to done or even a proper update as to what is wrong and what they are doing to finish it. I am beyond fed up and would like to take matters further because this is beyond ridiculous for them to treat paying customers like this. More
Worked with milton and he and the staff were wonderful. They worked with me every step of the way! I don't regret coming in. Thanks guys!! They worked with me every step of the way! I don't regret coming in. Thanks guys!! More
My service Advisor was prompt in getting back to me with the issues that need to be addressed and giving me a full feedback on the progress of my vehicle the issues that need to be addressed and giving me a full feedback on the progress of my vehicle More




