
Star Chrysler Jeep Dodge Ram
Queens Village, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Due to timing, the matter of exclusivity, and rarity of the car I wanted, the original car I was looking at sold the day before I was finally able to see it. Luckily Milton, my sales rep, showed me few oth the car I wanted, the original car I was looking at sold the day before I was finally able to see it. Luckily Milton, my sales rep, showed me few other options that were in transit and were luckily similarly priced and modeled from the same car. Even though it took some time for the car to reach the dealership, which was understandable from the bad weather the area was experiencing and transporting, when it finally popped in the inventory a few weeks later, I was promptly notified and the process time from the call that the car was inside their lot to off the lot took no longer than 2.5 hours. Noting that I am also a first time car owner with only year and a half of credit history with no loan history which made it very difficult for them to find a deal for me and get approval. They were able to talk me through the process of loan approval issues but luckily their finance rep was able to finding a deal that, truthfully was more than I was expecting to pay on a monthly base, would still fit with current financial situation. The rep even told me some advice on paying of the loan quicker and more effectively. Definitely a diverse team, and easy to talk to as well! Ask for Milton, if you are in the area and looking for a new car! More
A perfect gentlemen in every way and extremely knowledgeable about the product. Kind patient and made my car buying experience a incredible joy. I recommend Mike Cruz and the Star dealership. knowledgeable about the product. Kind patient and made my car buying experience a incredible joy. I recommend Mike Cruz and the Star dealership. More
Mike Cruz was very professional and helped me through the whole process of buying a truck. I got exactly what I wanted and left a very happy customer. I would definitely buy another car with Mike. He is true whole process of buying a truck. I got exactly what I wanted and left a very happy customer. I would definitely buy another car with Mike. He is true to his word, and I left feeling like I got a great deal. More
Dealt with Milton, he has been super helpful throughout the entire process. This is my first time leasing and it has been a smooth process. the entire process. This is my first time leasing and it has been a smooth process. More
Everyone is good. Service is good. Communication is good. I am totally satisfied with everything. I have never had any significant problem receiving any service. I am totally satisfied with everything. I have never had any significant problem receiving any service. More
Damien was very helpful and worked out a great deal and was understanding with our budget. I would recommend star Chrysler, jeep ,dodge and ram was understanding with our budget. I would recommend star Chrysler, jeep ,dodge and ram More
I am very disappointed., I do not understand why it took I am very disappointed., I do not understand why it took your service department five hours to change a tire, last Monda, June 28th from 930 am un I am very disappointed., I do not understand why it took your service department five hours to change a tire, last Monda, June 28th from 930 am until 230 pm More
I bring my car to the dealership for repairs, I was told my car going to be diagnosed by 5:30 PM that day on 06/17/21, when I called that day I was told they don't have any mechanic to work on the car the c my car going to be diagnosed by 5:30 PM that day on 06/17/21, when I called that day I was told they don't have any mechanic to work on the car the car going to be diagnosed next day nothing happened no mechanic so I pick up my car and I would not recommend this dealership for any repairs on any cars at all it's disgrace such a nice dealership don't have mechanic to diagnose the problem on the car More
I went there to have a few electrical problems checked. They quoted $2,100 to fix rear wipers and control module. I declined the repair since its too much. Had to pay around $350 to them for just checking They quoted $2,100 to fix rear wipers and control module. I declined the repair since its too much. Had to pay around $350 to them for just checking it. I went to an independent mechanic, he fixed everything for just $250. And he told me all the wires inside the hatch were cut intentionally and never put back! What a way to scam people! Very disgusting! Save your money and go somewhere else.. More