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Star Chrysler Jeep Dodge Ram
Queens Village, NY
1,810 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 08, 2021
I bring my car to the dealership for repairs, I was told my car going to be diagnosed by 5:30 PM that day on 06/17/21, when I called that day I was told they don't have any mechanic to work on the car the c my car going to be diagnosed by 5:30 PM that day on 06/17/21, when I called that day I was told they don't have any mechanic to work on the car the car going to be diagnosed next day nothing happened no mechanic so I pick up my car and I would not recommend this dealership for any repairs on any cars at all it's disgrace such a nice dealership don't have mechanic to diagnose the problem on the car More
by jan.bielawski
Verified CustomerEmployees Worked With
Advisor Andres M Mora
July 07, 2021
Very smooth process from beginning to end. Jhonatan is a great salesperson and made the experience very pleasant and professional. The communications were clear and quick replies and I was in the car the ne great salesperson and made the experience very pleasant and professional. The communications were clear and quick replies and I was in the car the next day. More
by Vlad S
Employees Worked With
Jhonatan Rubio
July 06, 2021
Reliable and professional service. Was able to schedule timely service and staff (Andres) assisted to resolve an issue that occurred during service with no charge. timely service and staff (Andres) assisted to resolve an issue that occurred during service with no charge. More
by Tomer.peer
Employees Worked With
Anreas
July 01, 2021
They scammed you there, took my grand Cherokee which was under warranty because ok a loose air bag plug under the seat . How I know they laying is because I check that plug to reset it before I took the car under warranty because ok a loose air bag plug under the seat . How I know they laying is because I check that plug to reset it before I took the car in . U need a special tool to open the plus . Never going back there and I am trading my jeep in for a Lexus More
by Rjaikaran04
Employees Worked With
Milton Jerez
June 28, 2021
I’m not sure what happened to the service department at star. They took an extremely long time to repair my vehicle and could not find my car when I arrived to pay and pick the car up. Ridiculous! star. They took an extremely long time to repair my vehicle and could not find my car when I arrived to pay and pick the car up. Ridiculous! More
by AMPINCKNEY
Employees Worked With
Leon Rai
June 25, 2021
The easiest and most pleasant car experience ever! Super shoutout to Tequan for helping us get the car we truly wanted to start our family with! shoutout to Tequan for helping us get the car we truly wanted to start our family with! More
by FRANK.CAFFEY53
Employees Worked With
Leon Rai, Tequan Grant, Jhonatan Rubio
June 19, 2021
They did the work quickly and efficiently. I appreciated not having to wait too long and that they respected my time by calling me as soon as the car was ready. not having to wait too long and that they respected my time by calling me as soon as the car was ready. More
by Rachelle
Employees Worked With
Arnold
June 16, 2021
Service and Sale are very bad except the finance guy. I hope next time you guys have some kind of professionalism in your duties.selling a car with the engine light on is not professional. hope next time you guys have some kind of professionalism in your duties.selling a car with the engine light on is not professional. More
by vainqueur
Employees Worked With
Arnold, Tequan Grant
