Star Chrysler Jeep Dodge Ram - Service Center

Worst customer service ever! I would never recommend anyone to come here. My vehicle has been there for a month now. I have called several time to get an update and no one knows I would never recommend anyone to come here. My vehicle has been there for a month now. I have called several time to get an update and no one knows anything. I have already paid for the service of my vehicle because they claimed it was finished twice already but yet my car is still there. They were paid by me and my warranty already and yet my car still isn't of priority for the job to done or even a proper update as to what is wrong and what they are doing to finish it. I am beyond fed up and would like to take matters further because this is beyond ridiculous for them to treat paying customers like this. More

The last time I was there for an oil change I was done pretty quickly. pretty quickly. More

It alright service just take to long but I’m satisfied so it a ok it a ok More

This is the worst experience I had dealing with STAR 211-10 Jamaica ave NY11428 I went to have my remote start check the total for job came up to $350.00 plus $31.07 tax no parts were replaced I cancell 211-10 Jamaica ave NY11428 I went to have my remote start check the total for job came up to $350.00 plus $31.07 tax no parts were replaced I cancelled a diagnostic the same day FOR another job after being told cost will be an additional $175.00 they still make it $ 350.00 which I find bad for business , address to my matter will be appreciated thank you GRACE SELBY. More

They suck have my truck sitting there all day o sorry we didn’t get to it but u will be the first one for tomorrow but tomorrow came guess what truck still sitting there so I took it back they lie to the cu didn’t get to it but u will be the first one for tomorrow but tomorrow came guess what truck still sitting there so I took it back they lie to the customer will not Recommend my dog More

My oli change was done on a timely manner. Since I changed my rims and tires they couldn't do the alignment. Since I changed my rims and tires they couldn't do the alignment. More

This place had my truck for a month. I waited and had to pay out of pocket for rental the trucks under warranty when i spoke to the dealer they said i have to talk to portfolio when i I waited and had to pay out of pocket for rental the trucks under warranty when i spoke to the dealer they said i have to talk to portfolio when i call them they said i have to speak to the dealer. I spent over $1500.00 in rental Part of the engine was leaking and its not covered they wanted $1506.00 to fix. The only thing under warranty was a little gasket. More

For two weeks I called dealer and never heard back not until I got costomer service involved was I able to get an appointment until I got costomer service involved was I able to get an appointment More

I was informed of three under carriage issues But they were not completely explained in detail . I would like a complete written explanation of the the problems under my Jeep were not completely explained in detail . I would like a complete written explanation of the the problems under my Jeep More