Star Chrysler Jeep Dodge Ram - Service Center

The last time I was there for an oil change I was done pretty quickly. pretty quickly. More

It alright service just take to long but I’m satisfied so it a ok it a ok More

This is the worst experience I had dealing with STAR 211-10 Jamaica ave NY11428 I went to have my remote start check the total for job came up to $350.00 plus $31.07 tax no parts were replaced I cancell 211-10 Jamaica ave NY11428 I went to have my remote start check the total for job came up to $350.00 plus $31.07 tax no parts were replaced I cancelled a diagnostic the same day FOR another job after being told cost will be an additional $175.00 they still make it $ 350.00 which I find bad for business , address to my matter will be appreciated thank you GRACE SELBY. More

They suck have my truck sitting there all day o sorry we didn’t get to it but u will be the first one for tomorrow but tomorrow came guess what truck still sitting there so I took it back they lie to the cu didn’t get to it but u will be the first one for tomorrow but tomorrow came guess what truck still sitting there so I took it back they lie to the customer will not Recommend my dog More

My oli change was done on a timely manner. Since I changed my rims and tires they couldn't do the alignment. Since I changed my rims and tires they couldn't do the alignment. More

This place had my truck for a month. I waited and had to pay out of pocket for rental the trucks under warranty when i spoke to the dealer they said i have to talk to portfolio when i I waited and had to pay out of pocket for rental the trucks under warranty when i spoke to the dealer they said i have to talk to portfolio when i call them they said i have to speak to the dealer. I spent over $1500.00 in rental Part of the engine was leaking and its not covered they wanted $1506.00 to fix. The only thing under warranty was a little gasket. More

For two weeks I called dealer and never heard back not until I got costomer service involved was I able to get an appointment until I got costomer service involved was I able to get an appointment More

I was informed of three under carriage issues But they were not completely explained in detail . I would like a complete written explanation of the the problems under my Jeep were not completely explained in detail . I would like a complete written explanation of the the problems under my Jeep More

Very poor service. Wait 3 hrs for a simple oil change with an appointment. I made a7:30 appointment so I can get to work on time but didn't happened. I asked twice abou Wait 3 hrs for a simple oil change with an appointment. I made a7:30 appointment so I can get to work on time but didn't happened. I asked twice about the situation about my car and was told next 10 minutes. After 26 minutes I still didn't get my car. A gentleman just in front me on line got his car like a hour ago with the same oil change. After I paid my bill, I waited like 10 minutes and never receive my car. I had to physically gave the driver guy the paid receipt , he then took the keys on the wall and brought me my car. Nobody cares a xxxx about customer rather than to talk about their social life for the week end. I it take 3 hrs for a simple oil change with an appointment, then you have a problem. Don't blame covid, because I was monitoring the situation. You just lost a customer. Remember I lease ! I know you will not post this review but at least you know what is going on. More