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Star Chrysler Jeep Dodge Ram - Service Center

Queens Village, NY

4.4
1,097 Reviews

1,097 Reviews of Star Chrysler Jeep Dodge Ram - Service Center

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February 02, 2022

Fair service .Done within a week.Kept me informed as repairs being needed an cost.Recognizing senior citizens. More

by Aujord5 /FJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Feb 04, 2022 -

Star Chrysler Jeep Dodge Ram responded

Thank you for taking the time to rate and review Star Chrysler Dodge Jeep Ram. We appreciate the feedback.

February 01, 2022

Service was fast and employees were very nice. They need better seats n coffee for cold days for customers at least. More

by lchamp1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember her name.
Feb 04, 2022 -

Star Chrysler Jeep Dodge Ram responded

Thank you for taking the time to rate and review Star Chrysler Dodge Jeep Ram. We appreciate the feedback.

January 30, 2022

Great service and easy process. My service provider Keon always always makes sure it’s a smooth process. More

by LIVELOVEHUSTLE718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keon
Jan 31, 2022 -

Star Chrysler Jeep Dodge Ram responded

Thank you for taking the time to rate and review Star Chrysler Dodge Jeep Ram. We appreciate it and look forward to working with you again in the future!

January 30, 2022

Fast, accommodating, efficient, caring, clear. A key fob was close to $400.00 but worth it to have my car back and key programmed. More

by charliesgirl4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keon, Jhonatan Rubio
Jan 31, 2022 -

Star Chrysler Jeep Dodge Ram responded

Thank you for taking the time to rate and review Star Chrysler Dodge Jeep Ram. We appreciate the feedback.

January 27, 2022

I’ve given this dealer numerous chances but the wait is way too long. I had an issue with a radio and it took close to 3 hrs to change it.. For an oil change it myQ out the same wait also. More

by bigcliff78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not applicable
Feb 07, 2022 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

January 25, 2022

Everyone at the dealership was courteous and professional I’m not satisfied with the car that I bought only had 28,000 miles when I got it and had to bring it back at least three times to fix ignition coils More

by andrebarth1119
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keon very good
Feb 07, 2022 -

Star Chrysler Jeep Dodge Ram responded

Thank you for taking the time to rate and review Star Chrysler-Dodge-Jeep-Ram! We appreciate it and look forward to working with you again in the future!

January 21, 2022

Very very bad service and bad customer service and they charge extra from other dealers More

by moeeddy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tequan Grant, Jhonatan Rubio
Mar 04, 2022 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

January 21, 2022

Jenni was amazing to works with. She followed up, answered all of my calls and assured me that everything would be taken care of. More

by Avi Goldberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenni
Jan 24, 2022 -

Star Chrysler Jeep Dodge Ram responded

Thank you for taking the time to rate and review Star Chrysler Dodge Jeep Ram. We appreciate the feedback.

January 18, 2022

Came in for the emissions recall and got an oil change under the Jeep Wave program free as it was meant to be. Friendly staff. Was out in a relatively short time and more importantly, unlike the Chrysler More

by Joseph.pena20
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cammy Hernandez
Jan 18, 2022 -

Joseph.pena20 responded

Thanks again for your honest good service.

January 16, 2022

Service is terrible. I would never recommend them to anyone. Even then the dealership department service has gone down since Jean left a few years back. I just switched over to Ford and the service is a More

by Ice11435
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The management is terrible.
Jan 20, 2022 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

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