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Star Chrysler Jeep Dodge Ram - Service Center

Queens Village, NY

4.4
1,097 Reviews

1,097 Reviews of Star Chrysler Jeep Dodge Ram - Service Center

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January 14, 2022

To disappointed recall was not fulfilled very much disappointment traveling from Brooklyn to Queens poor service. More

by Key333
Price
Recommend Dealer
No
Employees Worked With
Sushi’s little
Jan 20, 2022 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

January 13, 2022

Very nice and efficient operation. Everything went very smoothly. I thought their estimate for additional work was inaccurate. More

by purcellelectric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cruz
Jan 14, 2022 -

Star Chrysler Jeep Dodge Ram responded

Thank you for taking the time to rate and review Star Chrysler Dodge Jeep Ram. We appreciate the feedback.

January 13, 2022

Went in for a inspection and oil change, on 12/28/2021. Salesman decides he want to use my extended warranty he told me they didn't accept.... My car still hasn't been repaired... It's the 13 of January.. More

by Ageeaweek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keon Wilson
Jan 20, 2022 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

Jan 20, 2022 -

Ageeaweek responded

I've contacted you several times to get no response and no satisfaction. When do the special order parts come in for my vehicle. My vehicle still has not been repaired and today is the 20th of January. I brought my car in on the 28th of December and the 13th of January that's twice and it's still not repaired. How about you call me and update me with the progress you are making? 3057421719

January 11, 2022

Your system should be updated for payments online. It will save time to order parts in advanced. More

by dar7rich6458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Parts dept
Jan 11, 2022 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

January 11, 2022

Staff is very friendly and helpful, good customer service, mechanics very qualified, would definitely recommend Star to my family and friends More

by dianebecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhonatan Rubio
Jan 14, 2022 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to rate and review Star Chrysler-Dodge-Jeep-Ram! We appreciate the recommendation and look forward to working with you again in the future

January 10, 2022

I had such a good experience. Keon was my servicing guy and he was phenomenal. I had to leave my car there for a couple of days and he made sure to keep me up to date. More

by Rejomon.philip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keon Wilson
Jan 11, 2022 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to rate and review Star Chrysler-Dodge-Jeep-Ram! We appreciate it and look forward to working with you again in the future

January 08, 2022

This dealership pride themselves in their customer service like my advisor Andee who had a lot of patience with me. More

by Devin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre, T'Tianna Avent
Jan 11, 2022 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to rate and review Star Chrysler-Dodge-Jeep-Ram! We appreciate it and look forward to working with you again in the future

January 07, 2022

Purchased my car from Ray Torres. Fantastic sales man. Just went in for a service on the same vehicle after 10k miles and they where amazing! More

by grmntoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray torres
Jan 07, 2022 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to rate and review Star Chrysler-Dodge-Jeep-Ram! We appreciate it and look forward to working with you again in the future

January 02, 2022

Happy New Year, this dealership is reliable, dependable they speak with clarity and explainable so I could understand and inform me if other work needed to be done. More

by YVETTHFISHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesperson Arnold Muicela, Keon Wilson Andres M. Mora
Jan 05, 2022 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to rate and review Star Chrysler-Dodge-Jeep-Ram! We appreciate it and look forward to working with you again in the future

December 31, 2021

Service sucks , customer service agents suck …… overall 0 …. Not a good experience, and it wasn’t the first time having a bad experience More

by Love0777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of the name
Jan 05, 2022 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

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