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Star Chrysler Jeep Dodge Ram - Service Center

Queens Village, NY

4.4
1,097 Reviews

1,097 Reviews of Star Chrysler Jeep Dodge Ram - Service Center

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November 17, 2021

Courteus and professional. Could have been told in advance that part had to be ordered. More

by penny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keon Wilson
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Nov 19, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to rate and review Star Chrysler-Dodge-Jeep-Ram! We appreciate the feedback and apologize for any miscommunication.

November 17, 2021

East online scheduler, fast service, clean waiting area and knowledgeable service writer. I went in for a pile change and was satisfied with the entire experience. More

by Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhonatan Rubio
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Nov 19, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to rate and review Star Chrysler-Dodge-Jeep-Ram! We appreciate it and look forward to working with you again in the future!

November 16, 2021

Clean, friendly customer service and thorough. All employees were very helpful and accommodating. Wait time was not bad. More

by dash.tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikita Carlos, Mike Cruz
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Nov 19, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to rate and review Star Chrysler-Dodge-Jeep-Ram! We appreciate it and look forward to working with you again in the future!

November 10, 2021

I called in and made an appointment and arrive there about 9 o’clock in the morning. I left there something to 12 pm. They install my spark plugs and check my brakes and the car works beautiful. More

by HUBWILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre
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Nov 11, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to rate and review Star Chrysler-Dodge-Jeep-Ram! We appreciate it and look forward to working with you again in the future!

November 10, 2021

Customer service desk is very courteous and professional and as promised 2 hours wait time More

by Kennedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Front desk
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Nov 11, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to rate and review Star Chrysler-Dodge-Jeep-Ram! We appreciate it and look forward to working with you again in the future!

November 10, 2021

Excellent and quick service. Making the appointment was also quick and easy. First time at the dealer and would recommend More

by jlocopo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I only dealt with a service advisor. I don’t know his name offhand
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Nov 11, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to rate and review Star Chrysler-Dodge-Jeep-Ram! We appreciate the recommendation and look forward to working with you again in the future!

November 06, 2021

Efficient courteous listens good accommodating fast clear detailed expert advice patient transparent loyal integrity trustworthy More

by Smcall601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 08, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to rate and review Star Chrysler-Dodge-Jeep-Ram! We appreciate it and look forward to working with you again in the future!

November 06, 2021

Refused to service a vehicle that had been worked on by another Chrysler dealer even when provided by details from previous work performed. More

by Dimas.perez
Recommend Dealer
No
Employees Worked With
Do not remember the name.
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Nov 08, 2021 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

November 04, 2021

Pleasant and efficient. Managed expectations and met them. I always got a return call and potential charges were explained up front More

by Jmcdonn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Mora
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Nov 08, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to rate and review Star Chrysler-Dodge-Jeep-Ram! We appreciate it and look forward to working with you again in the future!

November 04, 2021

Star Jeep offered much better diagnostic capability than Pep Boys. That's not saying too much but it's my experience The cost of service was premium prices for premium service. More

by Josiah's_Grand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Perez
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Nov 04, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to rate and review Star Chrysler-Dodge-Jeep-Ram! We appreciate it and look forward to working with you again in the future!

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