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Star Chrysler Jeep Dodge Ram - Service Center
Queens Village, NY
1,098 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,098 Reviews of Star Chrysler Jeep Dodge Ram - Service Center
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January 18, 2021
Keon was knowledgeable, informative and kept me updated daily on the status of my car in service. All staff members wore masks and practiced social distancing. Thank you! daily on the status of my car in service. All staff members wore masks and practiced social distancing. Thank you! More
by LKozuch
Verified CustomerEmployees Worked With
Keon
January 16, 2021
Pretty comfortable Star Chrysler environment and staff, hope I will get prompt recall service as early as parts ship to your place, I was being frustrated with another dealer at Northern Blvd. Thank you! hope I will get prompt recall service as early as parts ship to your place, I was being frustrated with another dealer at Northern Blvd. Thank you! More
by Thomastcchu
Employees Worked With
Keon Wilson
January 14, 2021
The service there is decent you just have to be patience and wait. The problem will be solved and the staff is polite.I would recommend this service department. and wait. The problem will be solved and the staff is polite.I would recommend this service department. More
by joymur
Employees Worked With
Arnold muicela, Stephanie Perez
January 13, 2021
Vehicle had manufacturing defects that manufacturer (Chrysler) refused to honor on the basis of technicality. Extended warranty for 10 yrs and car is only 8 yrs. (Chrysler) refused to honor on the basis of technicality. Extended warranty for 10 yrs and car is only 8 yrs. More
by Tggc2656
Employees Worked With
Keon
January 13, 2021
I would like for you to update my warranty record on my 2014 Town and country auto file so that it can be viewed and read correctly by all service representatives. My contract number PPA1488382 is a plan 2014 Town and country auto file so that it can be viewed and read correctly by all service representatives. My contract number PPA1488382 is a plan A (PC) Stated coverage which includes plan P for Powertrain and all components under Plan A. Effective from 10/12/16 to 10/12/21 or 75,000 miles.. 1-800-527-3426 is the number for Authorization please note in my auto file. Thank you, Roosevelt Washington PS I have been using this service center location since I leased this vehicle new in 2013 and purchasing it in 2016 from Star More
by raywash42
Employees Worked With
Anthony Garone ( decesced ), Ken Basdeo ( sales ) Therasa -( service)-Arnold Muicela(sales)
January 06, 2021
I called and was able to come and have my battery replaced.I only leased the car a year ago. The AAA guy said the stop start affects the battery. I know now. I live in BK so having to come to Queens replaced.I only leased the car a year ago. The AAA guy said the stop start affects the battery. I know now. I live in BK so having to come to Queens was a major headache.I am keeping this in mind for the future. More
by TALLEYOUT
Employees Worked With
I did no get any names
December 22, 2020
I have never waited 4 hrs for an oil change before! Also, 2 days after oil change my tire pressure light came on I thought checking tire pressure and filling tires with air if needed was part of the service! 2 days after oil change my tire pressure light came on I thought checking tire pressure and filling tires with air if needed was part of the service! More
by MW
Employees Worked With
Not listed
December 21, 2020
The sales associate was not friendly or helpful. He kept ignoring my wiestion and acted like he didn't want to ask his supervisor the answer to my question which he did not know the answer to ignoring my wiestion and acted like he didn't want to ask his supervisor the answer to my question which he did not know the answer to More
by SAMMYSAM8815
Employees Worked With
I dont know the employee name
December 20, 2020
Unconcerned unprofessional unreliable & blatantly dishonest & lack the skills knowledge & abilities to assess simple damage in a simple situation that could be seen & heard with company technology on dishonest & lack the skills knowledge & abilities to assess simple damage in a simple situation that could be seen & heard with company technology on hand. More
by UNDREADREA
Employees Worked With
William
December 20, 2020
I've brought my car into the dealership for service 3 out 4 times in the past 2 months for check engine light issues. Each time repairs had been done and the issue was supposed to be fixed only to have anoth 4 times in the past 2 months for check engine light issues. Each time repairs had been done and the issue was supposed to be fixed only to have another check engine light appear a week later. I've spent a total of $2,700 so far, and as of today 12/20, I have another check engine light appear. My car has a lifetime warranty contract, so all repairs must be done by the dearlship. I don't have faith in your servie mechanics to solve whatever the problem is with my car. My car is a 2015 Journey with under 50,000 miles. It shouldn't be having this many issues. More
by RSANTIAGO20
Employees Worked With
Service Department
