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Star Ford, Inc.

Streator, IL

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63 Reviews

2310 N Bloomington St

Streator, IL

61364

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Showing 63 reviews

April 17, 2019

Recent Car Purchase Had a very good experience purchasing our 2018 Ford Fusion! Staff was very helpful and friendly. Process was quick and easy! Would definitely purchase More

by mystang216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Durdan
April 06, 2019

Best Customer Service This Side of the Rio Grande. Has your horse given up the giddy up? Then mosey on into Star Ford and see Slick Nick. He’ll hook you up with the deal of a lifetime and be extraordin More

by Sean “Ol’ Bowlegs” Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Durdan
Apr 06, 2019 -

Star Ford, Inc. responded

Thanks, Bowlegs! We'll always have a chariot awaiting you here at Star Ford.

April 06, 2019

Great experience! I worked with Nick and i would say by far the best vehicle shopping/ buying experience I've ever had. Go see him and tell him Mr. Klinger sent ya. More

by Jeepinman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Durdan
Apr 07, 2019 -

Star Ford, Inc. responded

Thanks for the review, Mr. Klinger. Hope the Jeep treats ya well!

April 06, 2019

Dodge Love the journey found out it had a problem with the navigation but the journey is going to get looked at fixed good customer service More

by Jonathan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Durdan
April 04, 2019

It was a great experience. I was very pleased with the way they went out of there way to get me into a new car. Both of the sales reps. who were Don Drysdale and Brian went abov More

by june11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Durdan, Brandon Urbance, Don Drysdale
Apr 04, 2019 -

Star Ford, Inc. responded

Thank you for your kind words! It was a pleasure meeting you, and we greatly appreciate you choosing Star Ford.

March 30, 2019

One Satisfied Customer We received excellent service from Nick Durdan when shopping for a new car. He came highly recommended by another couple he had dealt with whom we kne More

by Jim77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Durdan, Don Drysdale
Mar 30, 2019 -

Star Ford, Inc. responded

Thanks for the review, Jim! It was a pleasure meeting you both. I genuinely look forward to having you as part of the Star Ford family.

March 21, 2019

Absolute worst place to do business !! Worst people to deal with. Avoid them at all costs! I purchased a vehicle from out of state. Their shipping company fell through so they had someone d More

by Iowa man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
owner, title clerk, receptionist, etc , Brandon Urbance
Apr 06, 2019 -

Star Ford, Inc. responded

We appreciate the review and always look forward to hearing how we can better ourselves. Unfortunately, yes, our shipping company had a problem with their truck when it broke down, but Brandon went out of his way to arrange drivers while he was out of state at a family function so you could get your car in a timely fashion. At the time, you claimed this was the best service you had ever experienced. We shipped the vehicle and title to you using the address on your legal and valid drivers license, which ended up being the wrong address. We did manage to locate your title and over nighted it to you free of charge. As for the condition of the vehicle, we send all of our vehicles through our shop for a pre-lot safety inspection to ensure they are retail ready. You chose to purchase the vehicle sight-unseen and we accepted your offer and paid for your shipping fees as part of the agreement. An extended warranty was offered to you, but you chose to decline this offer. We are very sorry that you have not enjoyed your time as a customer at Star Ford, but in the end, we did resolve the issues with your title once you provided an accurate address.

February 27, 2019

Professionals who know how to treat their customers. I knew what I wanted when I came to the dealership and these guys did everything they could to make it happen and there doesn’t seem to be anything yo More

by Bill Schubert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Drysdale
Feb 28, 2019 -

Star Ford, Inc. responded

Thank you for the review, Bill! We're glad you're part of the Star Ford family and look forward to working with you in the future.

February 26, 2019

GREAT SERVICE I worked with salesperson Nick and finalized the purchase of a 2017 Ford Fusion. My car buying experience was no hassle, no gimmick, and no shenanigan More

by Lee Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Durdan
January 12, 2019

Bought used truck Had to get deal done quickly due to screwup by another dealer. The truck was to be a Christmas present. Don went to work and got deal done on a late F More

by Bj1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Drysdale
Jan 14, 2019 -

Star Ford, Inc. responded

Thank you for your review! We're glad we were able to help you and your family have a merry Christmas!

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