Star Ford Lincoln

Amazing!! Amir was amazing, he made it enjoyable to buy a car! He made the entire process a breeze, he was patient, informative, and honest. I will be recommend Amir was amazing, he made it enjoyable to buy a car! He made the entire process a breeze, he was patient, informative, and honest. I will be recommending him to all! More

Great! Sasha was incredibly helpful and informative as I traded in my car for a new model. He had an answer for all my questions and guided me through what w Sasha was incredibly helpful and informative as I traded in my car for a new model. He had an answer for all my questions and guided me through what would have otherwise been a daunting process. I'm super grateful for the rate I was able to get on my new car. He made me feel very welcome and even managed to save my favorite bumper sticker! Freddy was also a great help and patient, letting me take all the time I needed to make final decisions on the contract. It was an overall great experience. More

Excellent! Great experience at Star Ford, Nick White was a pleasure to work with and made the transition from my old lease to a new ford very easy! This is my fi Great experience at Star Ford, Nick White was a pleasure to work with and made the transition from my old lease to a new ford very easy! This is my fifth Ford in the last ten years and I’ll definitely buy my next one from Star Ford. More

Amazing Experience and customer service!! Amazing experience and will to get me in a car I liked and was comfortable with payments ! John and freddy were outstanding through tour the whole exp Amazing experience and will to get me in a car I liked and was comfortable with payments ! John and freddy were outstanding through tour the whole experience More

Service I showed to to the service counter at 3:15 and my car was ready by 4:00. It was quick and everyone is very nice and helpful. Great customer service. I showed to to the service counter at 3:15 and my car was ready by 4:00. It was quick and everyone is very nice and helpful. Great customer service. More

TRansmission control module Needed my transition control module (electronic board) replaced. It costed $890 with parts and labor. Ford likely over charges for this component. But Needed my transition control module (electronic board) replaced. It costed $890 with parts and labor. Ford likely over charges for this component. But service was excellent and prompt. Phone calls were returned in short period of time. I will return to this service center. More

Excellent customer service They got me the exact car that I wanted with the best price with no money down. I also want to thank Amir for helping me out even though he had other They got me the exact car that I wanted with the best price with no money down. I also want to thank Amir for helping me out even though he had other customers More

Great My car was over heating at 10:30 pm yet, I knew the car was cold. I ended up taking the car straight to Star Ford! I left a note and the keys in dr My car was over heating at 10:30 pm yet, I knew the car was cold. I ended up taking the car straight to Star Ford! I left a note and the keys in drop box. By the time I got there, Kevin was writing up the ticket. He took care of my car. It was a sensor issue. Kevin was great and so was Star Ford. More

Lincoln concierge, Seta Janet Alexanian WAS PHENOMENAL !!! Seta J. Alexanian anticipated every need I had throughout the entire servicing of my 2015 Lincoln MKZ Hybrid. Kudos to Star Lincoln and especially to Seta J. Alexanian anticipated every need I had throughout the entire servicing of my 2015 Lincoln MKZ Hybrid. Kudos to Star Lincoln and especially to Seta for her stellar professionalism. More

Disappointed in customer service and management After purchasing 4 Lincoln Navigators from Star Ford, one would think that they would receive prompt and courteous service. Not the case this time. After purchasing 4 Lincoln Navigators from Star Ford, one would think that they would receive prompt and courteous service. Not the case this time. Over the past two months, I have spent over $10,000 in repairs. My last repair: Brought the car in for a diagnosis and repair. After being told that the repair was $199.00, I was relieved. Then I was told they missed the cut off time for a part so had to wait another day. Then told the part didn't arrive. Then told the part was defective. Then told the bill would be $1400 (all via email btw). Then heard nothing from the dealership for days. I reached out to Alex Tamez, the General Manager, via email to voice my concerns. No response. I left him a VM on Thursday. No response. I left him a VM on Friday. No response. I went to the dealership and left word with reception and service department that I"d like to speak to him. No response. Apparently, he doesn't care. More