Star Ford Lincoln

Love the attention to detail! Thanks to you Jose and the team for catching the leak in the PTU unit and for staying on top of the recalls for my car. I felt like I could drive th Thanks to you Jose and the team for catching the leak in the PTU unit and for staying on top of the recalls for my car. I felt like I could drive the car home with confidence. 85,000 miles and counting, only Star Ford has worked on my car, I appreciate you guys! More

Kevin is awesome! Kevin has always been very helpful, conscientious and honest in all my Ford Focus maintenance. Highly recommend him! The maintenance service itself (I Kevin has always been very helpful, conscientious and honest in all my Ford Focus maintenance. Highly recommend him! The maintenance service itself (I’ve had oil changes, clutch replacement, transmission checks, etc) is quick and as expected. More

Excellent Customer Service! Friendly, Attentive Staff & Management. Willing to do anything for good customer relations! Customer is high on the list! This is my 3rd time to hav Friendly, Attentive Staff & Management. Willing to do anything for good customer relations! Customer is high on the list! This is my 3rd time to have service done here and each time I have a wonderful experience. You guy are the best! Manny in service is wonderful to work with and is a complete credit to Star Ford! More

Fixed Right Done When Promised Told Jose I needed back at end of day for three recalls and service. Promise kept. I was extremely happy when he called and said it was ready at 3 Told Jose I needed back at end of day for three recalls and service. Promise kept. I was extremely happy when he called and said it was ready at 3 More

Your service advisor was amazing I came in right after work ended I work very close to this dealership and Eric Stapen was amazing he not only helped me out by putting my car through I came in right after work ended I work very close to this dealership and Eric Stapen was amazing he not only helped me out by putting my car through for an oil change but he also was super quick about it giving amazing customer service. This is what true customer service is all about! In conclusion, Eric was amazing I give him 5 stars across the board! More

One of the worst experiences I have had at a Dealership I have been to a number of Dealerships for service. I’ve leased vehicles from Toyota, Honda, Lexus, GM and Ford. This was one of the worse experiences I have been to a number of Dealerships for service. I’ve leased vehicles from Toyota, Honda, Lexus, GM and Ford. This was one of the worse experiences I have had at any dealership. The service attendant was rude. She promised a diagnosis of the problem in 4-5 hours. It took 2 days just to determine what was wrong with the vehicle. When the vehicle was ready to be picked up she kept me waiting on the phone for 40 minutes so she could get approval for a courtesy ride to the dealership which never occurred. Finally on the third day I refused to deal with the service attendant and worked directly with the Service Manager. This attendant should not be dealing with the public under any circumstances. More

Great knowledge of product None better! Great receptive people, clients concerns and view point are at the 1st of their list and thoughts. Yes took care of ALL of our needs & w None better! Great receptive people, clients concerns and view point are at the 1st of their list and thoughts. Yes took care of ALL of our needs & wants. More

It took a while but the work got done I brought my car in on Saturday, picked it on Thursday. I was beginning to fear my car wasn’t fixable. it’s great having my car back. I brought my car in on Saturday, picked it on Thursday. I was beginning to fear my car wasn’t fixable. it’s great having my car back. More

Great Service Michael Harry was very polite, professional and helpful. I highly recommend him and Star Ford Lincoln. I will be back again for service as well as pu Michael Harry was very polite, professional and helpful. I highly recommend him and Star Ford Lincoln. I will be back again for service as well as purchase an SUV More

Good experience Eddie helped me out and let me know the status of my car through the duration of my wait. He made sure he addressed all of my concerns as well Eddie helped me out and let me know the status of my car through the duration of my wait. He made sure he addressed all of my concerns as well More