Star Ford Lincoln

Great job Loved the valet.....I was able to go about my day driving errands with little interruption. The car was returned the same day with everything complet Loved the valet.....I was able to go about my day driving errands with little interruption. The car was returned the same day with everything completed. The sticky door was fixed, the car was serviced, and it was nice and clean. Great job. More

Car service I had my appointment at 9am Michael brought me in right away, got all my questions answered and got me an Uber while they worked on my car. Thank yo I had my appointment at 9am Michael brought me in right away, got all my questions answered and got me an Uber while they worked on my car. Thank you for a great experience, I would definitely recommend others to the glendale location. Everyone was very friendly and helpful. More

Great reliable service I’ve been getting my 2007 Ford Focus serviced at the Star Lincoln Ford service center for 3 years where they have taken care of everything from oil ch I’ve been getting my 2007 Ford Focus serviced at the Star Lincoln Ford service center for 3 years where they have taken care of everything from oil changes to a recent AC compressor replacement. Their work makes me feel safe on the road and their prices are fair. I’ve even had service technicians take the time to show me why certain fluids need to be changed, parts replaced, etc. These folks work hard to take care of customers and their cars and it shows. More

Quick and Easy Kevin was very helpful and informative on what my car needed as far as recalls and gave an accurate estimate on how long my car would take for mainten Kevin was very helpful and informative on what my car needed as far as recalls and gave an accurate estimate on how long my car would take for maintenance. More

Thank you Kevin Kevin McGlinchey was a pleasure to work with and although it was pricey, he helped me get down to the bottom of what was wrong with my car and fixed i Kevin McGlinchey was a pleasure to work with and although it was pricey, he helped me get down to the bottom of what was wrong with my car and fixed it quickly. He was communicative and I truly appreciate how he made sure to give me the best deal possible. I hope all is well with my car from now on, but if it's not Kevin will be the first person I call. More

Great! Had a prettty good experience overall at star afore Glendale. This was the only dealership in a 30 mile radius that carried the exact car i wanted and Had a prettty good experience overall at star afore Glendale. This was the only dealership in a 30 mile radius that carried the exact car i wanted and got it at a comfortable price More

They tackled and fixed a problem others couldn't. My Explorer has been around the block many times and I was facing a smog test. The engine light was on. I took the vehicle to my local mechanic and My Explorer has been around the block many times and I was facing a smog test. The engine light was on. I took the vehicle to my local mechanic and he was unable to help me. Star Ford Lincoln found and fixed the problem. More

Consistency keeps me returning for fleet maintenance Every one of my visit to have a vehicle in my fleet serviced or repaired has been a positive experience. The service writers get my information corre Every one of my visit to have a vehicle in my fleet serviced or repaired has been a positive experience. The service writers get my information correct and the repairs are completed correctly More

New Clutch I took my car to Star because it was sparatically shifting. I had my car in less than a year ago for the recall on the transmission so was confused a I took my car to Star because it was sparatically shifting. I had my car in less than a year ago for the recall on the transmission so was confused as to why my car would behave that way. I took my car in on a Friday afternoon, and was told there was yet another recall on my fuel tank that would get looked at first, for peace of mind I just left it there and waited on a text or phone call update Saturday. I didnt hear anything Friday night or Saturday morning, I go back to work on Sunday so I needed a vehicle, and texted the number that was given to me for text updates. I received nothing for 2 hours, so I called and was told they were still looking at my fuel tank without even addressing the issue I brought the car in for. After renting a car, I checked back in on Monday because no one has been updating me, and my service advisor was not available, and talked to someone else. He said it will be 2050 dollars for a new clutch and front brakes. I have an extended warranty on the car and got the entire transmission replaced less than a year ago , yet he assured me that had nothing to do with my clutch on an automatic transmission. When I went to pick up my car 5 days later, no one greeted me, there was one advisor helping someone and a bunch of other people except my service advisor. I didnt know where to go or who to talk to. I went to the cashier, and she said I have to pay before getting my car, understandable but I wanted to speak to someone about what went on, why I'm paying 2 grand, and the whole shebang. Because my service advisor wasnt there, she couldnt do that, and no other representative could help me. I was very confused but felt I needed to bail my car out of jail. Driving away, my car was still hesitating, not shifting, but for 2 thousand dollars I was expecting a smooth ride. More

Excellent!! Jose Virgen is awesome, he goes far and beyond to accommodate and do a great work every time my Vehicles need repairs and service. Thank you very muc Jose Virgen is awesome, he goes far and beyond to accommodate and do a great work every time my Vehicles need repairs and service. Thank you very much. More