
Star Ford Lincoln
Glendale, CA
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1,058 Reviews of Star Ford Lincoln
THEY KEEP MY CAR FOR A WEEK FOR NOTHING THE SERVICE GUY ERIC STEPHEN VERY UNPROFESSIONAL I TRIED TO FIND HIM AND TALK TO HIM ABOUT MY CAR HE NEVER PICKED UP THE PHONE AND NEVER RETURN MY CAL THE SERVICE GUY ERIC STEPHEN VERY UNPROFESSIONAL I TRIED TO FIND HIM AND TALK TO HIM ABOUT MY CAR HE NEVER PICKED UP THE PHONE AND NEVER RETURN MY CALLS AFTER I LEFT MANY INVOICES AFTER 5 6 DAYS I TRIED TO TAKE MY CAR FROM THE DEALERSHIP AND I NOTICED HE IS IN VACATION NEVER RECOMMEND THIS DEALERSHIP More
I've been using Star Ford for a few years now. I now have 2 fusions energies. I work in Burbank and live in Santa clarita. I'll never go to Auto Nation in valencia again. I've always been taken care of here. 2 fusions energies. I work in Burbank and live in Santa clarita. I'll never go to Auto Nation in valencia again. I've always been taken care of here. Seta gets me in and out quickly and informs me of any issues. She's great. Thanks for being that rare dealership that genuinely cares. Thanks More
Greqt Personal Service Took my Ford F450 into Star Ford for a scheduled maintenance...No appointment, but they were able to complete the same day. From the time I pulled in Took my Ford F450 into Star Ford for a scheduled maintenance...No appointment, but they were able to complete the same day. From the time I pulled in, until the time I pulled out, all the employees were friendly and helpful More
Star Ford Lincoln in Glendale are my go to Mechanic’s for my 2018 Escape. Sam and her staff have rebuilt my engine and just recently updated a recall in less than an hour. Great people, friendly staff, nice my 2018 Escape. Sam and her staff have rebuilt my engine and just recently updated a recall in less than an hour. Great people, friendly staff, nice waiting area with a shuttle service and coupons for the diner next door if you’re hungry. Highly recommended! More
Eddie is the BEST! Eddie was on vacation when my check engine light went on. Decided that I would wait till he got back. Best decision I made. He has ALWAYS be honest Eddie was on vacation when my check engine light went on. Decided that I would wait till he got back. Best decision I made. He has ALWAYS be honest and fair with me. The only problem I had was trying to reach him. Every day when I called the person that answered the phone told me he would be in shortly. No one seemed to know that he was gone for the weekend. More
Friendly and efficient service My car slowed down to a crawl in the freeway and flashed me a message that I needed to stop immediately. I had it towed to Star Ford because the deal My car slowed down to a crawl in the freeway and flashed me a message that I needed to stop immediately. I had it towed to Star Ford because the dealership I usually take it to (Galpin) told me it would be two weeks before they even looked at my car. The service representative, Seta was extremely helpful;. She put me in a rental car right away and communicated throughout the process. I got the car back the next day with a new battery. The concierge, Zack, was also very helpful and friendly and helped make the whole experience far more enjoyable. More
Great service at a great price. I am really impressed with the honest and professional service. I don't feel like anyone is trying to charge me for something I don't need. I'll be co I am really impressed with the honest and professional service. I don't feel like anyone is trying to charge me for something I don't need. I'll be coming here always. More
awesome service,, great people,, this is my second vehicle from this dealer, and im extremely happy, thanks ford-lincoln. I recommend this place, always friendly. vehicle from this dealer, and im extremely happy, thanks ford-lincoln. I recommend this place, always friendly. More
Warrant not honored I bought a very expensive 5-year warranty (bumper-to-bumper) that I purchased when I bought my car two years ago. Very recently a vent vacuum on my c I bought a very expensive 5-year warranty (bumper-to-bumper) that I purchased when I bought my car two years ago. Very recently a vent vacuum on my car needed replacement. You guessed it: Star Ford refused to honor the terms and conditions of my warranty. More